Ratings based on 59 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Mar 2024
This is a very special part of Guatemala and the staff was very helpful putting together adventures and transportation we needed.
Comment from Hotel Management
27 Mar 2024 by Any Estrada , Hotel Management
Any Estrada
by A verified traveler
Posted 26 Feb 2024
Comment from Hotel Management
27 Mar 2024 by Any Estrada , Hotel Management
Gracias
by A verified traveler
Posted 17 May 2023
We like everything food in service
by A verified traveler
Posted 5 Dec 2022
Location is good, staff super.
Facilities need a little touch up there is no soap dispensers in shower, no TT dispenser, no mirror or towel dispenser.
Comment from Hotel Management
5 Dec 2022 by Any Estrada, Hotel Management
Gracias por sus comentarios
by A verified traveler
Posted 15 Aug 2022
The staff are very good at all
Comment from Hotel Management
18 Aug 2022 by Any Estrada, Hotel Management
Thanks hope to see you soon
by A verified traveler
Posted 11 Jul 2022
Very rural area of Guatemala, but inside the hotel the area is quite comfortable. Had some stains on our bedding but not dirty. Wasn't aware we would not have hot water, but otherwise our stay was nice and relaxing.
Comment from Hotel Management
18 Aug 2022 by Any estrada , Hotel Management
Thanks
by A verified traveler
Posted 25 Apr 2022
by A verified traveler
Posted 7 Nov 2021
Perfect and quite place, very good food and Services.
Not enough power outlets in my room, bring your own 6-Outlet Wall Adapter or power strips to plug in your divaces (phone charger, Kindle charger, laptop charger, etc).
Dont take the first entrance to the hotel(bumpy street) take the second entrance) a few meters farther.
Comment from Hotel Management
10 Dec 2021 by Any Estrada, Hotel Management
thanks
by A verified traveler
Posted 7 Sep 2021
This hotel was very quaint. It wasn’t crowded and we had the beach to ourselves.
Comment from Hotel Management
7 Sep 2021 by Any Estrada, Hotel Management
Thank you for your visit. Hope to see you soon again.
by A verified traveler
Posted 31 Jul 2021
