Ratings based on 30 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.4 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
The room was verry hot the air conditioner was not working they took for ever to transfer me to another room
by A verified traveler
Posted 8 Apr 2024
???
by A verified traveler
Posted 22 May 2023
Excelente lugar . Especial para relajarse y descansar
by A verified traveler
Posted 16 Apr 2023
by A verified traveler
Posted 11 Dec 2022
It was comfortable
by A verified traveler
Posted 2 Jun 2022
I love everything there! Very nice and Clean, Service waa great.. Love it
by A verified traveler
Posted 28 Jan 2022
Room furniture broken and or damage. Very closed to pool where you can’t rest much.
Room overall could use an update
by A verified traveler
Posted 8 Mar 2021 on Travelocity
The amenities, pool jacuzzi complimentary breakfast. Huge pol and easy access the the beach
by A verified traveler from Guatemala City
Posted 9 Dec 2019
On the upside, the place is nice, the beach is great, the pool is nice and the jacuzzi too, they have a great hammock area and the food was nice.
On the downside, it’s overpriced for what they give, the room size (standard king bed) was small, the bed was like a rock (orthopedic maybe) the light switch worked sometimes. The TV signal was bad, there was no hot water.
The pool was nice but had some tiles missing even though the hotel has been running for 2 years.
The jacuzzi had no hot water, the staff’s response was, the heater isn’t working but either way the climate is hot.
They had music all over the hotel and it was too loud, you could hear it in the room. There was a construction going on early in the morning and you could hear the Soccer game on the restaurant in the room, so the sleeping wasn't good at all.
Staff was friendly but didn’t know much, for example at the restaurant, the waiter didn't know the menu, they didn't have fish, although many of the dishes were fish dishes. The staff used the same bathrooms as the guests in the common areas. So for USD 200.00/night it’s not worth it. Too expensive for all that is lacking
by A verified traveler
Posted 3 Jul 2019
