Ratings based on 509 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
I loved staying there an
Comment from Hotel Management
20 Nov 2024 by Reception Team, Hotel Management
So pleased you enjoyed your stay
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Reception Team, Hotel Management
Thank you for your review Paul. We hope we can welcome you back in the future! Kind regards,Noel Arms Reception Team
by A verified traveler
Posted 1 Nov 2024
Booked last minute for this lovely Cotswold hotel. Quietly located with good amenities around, it was worth the stay. On arrival there was a roaring open fire in the bar and a log burner on the go near reception. There is a coffee and cake shop in reception, which looked great.
The bar was well stocked and comfortable and the restaurant is recommended.... the black lamb curry was particularly good. Breakfast included was great. A small buffet and cooked hot breakfast(pre ordered by 11pm).
The room was clean and comfortable, lots of windows and a good size bathroom. Plenty of tea and coffee but a tiny kettle.
The decor in the corridors/stair areas was a bit dated and stair carpet worn through in at least one area.... some staining of a leak on the ceiling in a first floor central seating area was evident. These let the place down a bit.
The staff were fantastic.
Definitely worth a stay again.
Comment from Hotel Management
3 Nov 2024 by Reception Team, Hotel Management
Good Afternoon, Thank you for your lovely review, we are so glad to hear you enjoyed your stay with us. Regarding the décor in the hotel, we are due to be having a hotel refurb in November, so hopefully this will be resolved and we can welcome you back with fresh decor! Kind regards, Noel Arms Hotel Reception
by A verified traveler
Posted 27 Oct 2024
Unique place to stay. Very beautiful place
Comment from Hotel Management
28 Oct 2024 by Reception Team, Hotel Management
Thank you for your review James, hopefully we can welcome you back in the future! Kind regards,Noel Arms, Reception Team
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Reception Team, Hotel Management
Thank you for your review Janice, hopefully we can welcome you back in the future! Kind regards,Noel Arms, Reception Team
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Reception Team, Hotel Management
Thank you for your review Jane, hopefully we can welcome you back in the future! Kind regards,Noel Arms, Reception Team
by A verified traveler from Seminole
Posted 2 Oct 2024
Comment from Hotel Management
2 Oct 2024 by Reception Team, Hotel Management
Thank you for your review, we hope to welcome you back again soon. Kind regards,Noel Arms Reception Team
by A verified traveler
Posted 30 Sep 2024
The hotel was a quaint and rustic lodging. Staff was accessible and very helpful. We loved our room and the cozy spots to have a drink or tea downstairs. Breakfast and dinners were very good.
Comment from Hotel Management
1 Oct 2024 by Reception Team, Hotel Management
Hello Elizabeth, We are so glad to hear that you enjoyed your stay with us. We hope we can welcome you back in the future! Kind regards,Noel Arms Reception Team
by A verified traveler
Posted 12 Sep 2024
Very convenient in the centre of the town. Hotel is quite shabby and could definitely benefit from an update. Upholstery worn on chairs and carpets are well worn in all the public areas and the paintwork is badly in need of redecorating.
However the bedrooms were clean and adequate, the staff were lovely and really helpful. We ate our evening meal for 3 nights in the dining room and the food was delicious and service was really good. Breakfast was also really good.
Would recommend .
Comment from Hotel Management
23 Sep 2024 by Reception Team, Hotel Management
Good Morning Sue, Thank you for taking the time to write your review.We are glad to hear that you enjoyed your stay with us. In terms of refurbishment, I am sorry to hear about your experience in the public areas. There is due to be a hotel refurb set to take place starting November, so hopefully, if we welcome you back these concerns should be resolved!Kind regards,Noel Arms Hotel
by A verified traveler
Posted 2 Sep 2024
Characterful right in the middle of the village
Comment from Hotel Management
23 Sep 2024 by Reception Team, Hotel Management
Thank you for your review Charles, we hope to welcome you back in the future!Kind regards,Noel Arms Hotel
