Ratings based on 119 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Aug 2024 on Hotels
READ REVIEWS BEFORE BOOKING!! I use hotels for business on a weekly basis, this is the worst I have stayed in for some time. Advertised as an executive double with balcony, bar and restaurant. Bar closed, Restaurant closed and apparently, have been for some time. I had to get a taxi to a pub in another village for an evening meal. When asked by the staff and locals where I was staying, I was informed that The Bell has been complained about by a lot of guests who have visited the pub and has a bad reputation locally. Room was in desperate need of an update. En-suite awful, shower was barely a trickle. Balcony turned out to be a fire escape. Such a shame as it could be a really nice place. If I hadn’t of pre-paid the room, I would have left. I even felt compelled to take photos of the room/property, which I have never done before, to show how bad it is, but the site is not allowing me to upload them. £109.50 I paid, I wouldn’t even pay £9.50 to stay again.
On a positive, the gentleman who checked me in was very welcoming and polite.
by A verified traveler
Posted 4 Aug 2024
A good welcome with chris with the necessary renovations could be astunning place enjoyed thankyou
by A verified traveler
Hotels.com requires updating
Posted 6 Jun 2024 on HotelsI stayed here for work from a Sunday night, checking out on a Thursday. The location was adequate based on needing to alternate between Corsham and Chippenham for work.
One of the reasons I picked this hotel was it is advertised as having a bar/restaurant which would be ideal so no need to go out and find somewhere to eat after a long day. The moment I got to the hotel I was told it was now closed and doesn't serve food. The host was pleasant and when discussing breakfast next morning he advised he would do me a sandwich bag for work as opposed to eat breakfast. Very nice sandwich, but that and two pieces of fruit plus water doesn't come anywhere near £12 and I should have forced a full breakfast down my neck to get my moneys worth.
The room was basic with a single bed but comfortable and had a tv, somewhere for my clothes and a lamp. The TV signal wasn't brilliant but being a smart tv meant that was no issue as I could log in via streaming services.
The big disappointment of the room was how poor the shower was. It barely dribbled out water and as someone who likes to shower before/after work this became hard work.
Overall, service was friendly, hotel is in a lovely location but very outdated and needs more than a lick of paint, rooms facilities need to be checked for how well they work and the advertising it as having a restaurant are misleading.
For working purposes I wouldn't pick this as my first choice to stay sadly.
by A verified traveler
Posted 26 Mar 2024
Clean and friendly. Perfect for the price
by A verified traveler
Posted 25 Sep 2023 on Hotels
by A verified traveler
Posted 5 Dec 2022 on Hotels
by A verified traveler
Posted 10 Oct 2022
the food was delivered quickly.
by A verified traveler
Posted 18 Jul 2022 on Hotels
by A verified traveler
Posted 17 Jul 2022 on Hotels
by A verified traveler
Posted 16 May 2022 on Hotels
