Ratings based on 233 Verified Reviews

4.1 out of 5
91% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Roma

Posted 8 Aug 2023
The room was not the best, bathroom required renovation and in general service could be improved, in fact we stayed for 2 nights and nobody cleaned our room after the first day... we returned in our room around midnight and we found it as it was at 10 am
Comment from Hotel Management
5 Sep 2023 by Alice, Assistant Manager, Hotel Management
Hello,Thank you for your comment.I am sorry that your stay did not meet your expectations and wanted to apologize for the inconveniences.Our team has benn told about your remarks and will do its best to do better for now on.Once again please receive our apologies.Best regards,Alice
2 out of 5
by A verified traveler

Posted 15 Jul 2023
Location brilliant , building outside needs painting / cleaning , gardens overgrown , breakfast good , rooms need overhaul , carpets really dirty and stained , bathrooms very tired looking ,swimming pool very nice , could be a very good hotel with a lot of work , wouldn’t stay there again
Comment from Hotel Management
17 Jul 2023 by Alice / Assistant Manager, Hotel Management
Hello,Thank you for your review after staying at ibis Styles Chinon.Please receive our apologies if your stay did not meet your expectations.Our second and third floor rooms will be renovated from the end of this year as for the 1st floor, ground floor, restaurant, bar and welcome area have already been.So carpets, bathrooms, curtains, paints and other will be completely refurbished.Our landscaper has been told about your comments and will clean up roght away the outsides.Then, all of our outside signs will be changed from the end of the year.Once again please receive our apologies.Best regards,
5 out of 5
by A verified traveler

Posted 19 Jun 2023 on Hotels
Comment from Hotel Management
21 Jun 2023 by Adjointe de direction, Hotel Management
Bonjour,Merci pour votre appréciation suite à votre séjour à l'ibis Styles Chinon.Nous apprécions votre retour d'expérience et serons heureux de vous retrouver parmi nous lors d'un prochain séjour.Bien cordialement,Alice
5 out of 5
by A verified traveler

Posted 7 Jun 2023
Excellent location and great staff
Comment from Hotel Management
21 Jun 2023 by Adjointe de direction, Hotel Management
Bonjour,Merci beaucoup!C'est une joie de constater que vous avez apprécié votre séjour à l'ibis Styles Chinon et nous espérons vous retrouver bientôt parmi nous.Bien cordialement,Alice
2 out of 5
by A verified traveler

Glad to be home

Posted 30 Aug 2022 on Hotels
Unfortunately, this has been one of the dirtiest hotels we’ve ever stayed in. The carpets were stained and the bathroom floor was sticky. The rooms were not serviced once during our 4 night stay apart from the bins being emptied daily. No fresh towels either. The staff were friendly but seemed a little put out if we asked them for help with anything such as restaurant or taxi reservations . Breakfast was good though.
Comment from Hotel Management
31 Aug 2022 by Alice Adjointe de direction, Hotel Management
Hello,Thank you for your message and comments.First of all, please receive our apologies for the inconveniences.I al sorry to see your room was not cleaned as requested. I will transmit it to the society in charge of the cleaning so they can take the appropriate measures with their staff.For the taxi, our receptionnist arragned it the day before your departure and it was there in the morning, as requested. So then, I don't know what was wrong with that.Once again receive our apologies.Best regards,
4 out of 5
by A verified traveler

Posted 18 Jul 2022
Great location with a lovely view of the fortress and a short walk to the town. Staff were very friendly and helpful. The pool was well maintained and clean.
Comment from Hotel Management
19 Jul 2022 by Alice Adjointe de direction, Hotel Management
Hello, Thank you for your review after staying at ibis Styles Chinon. We will be happy to see you again there. Best regards
5 out of 5
by A verified traveler

Posted 15 Jun 2022 on Hotels
The hotel was very clean, comfortable and quiet. The restaurant provided a reasonable choice of evening meal. It was an easy walk from the hotel into the old city.
Comment from Hotel Management
16 Jun 2022 by Alice Adjointe de direction, Hotel Management
Hello, Thank you very much for your comment after staying at ibis Styles Chinon. We appréciate your feed back and will share it with all the team. We hope to see you again there ;-) Best regards, Alice
4 out of 5
by A verified traveler

Walk a little

Posted 2 May 2022 on Hotels
Great view and walk to fortress
Comment from Hotel Management
2 May 2022 by Alice Adjointe de direction, Hotel Management
Hello, Thank you for your message. We are glad you enjoyed your stay at ibis Styles Chinon and we hope to see you again soon :-) Best regards, Alice
3 out of 5
by A verified traveler

Pleasant

Posted 27 Apr 2022 on Hotels
Par rapport à l'IBis Calais le petit déjeuner était très décevant. Nous avons apprécié l'accès au jardin directement dans les jardins pour notre chien. La piscine n'était pas disponible et le repas du soir était décevant. Mais le personnel était très gentil. L'hôtel pourrait bénéficier d'un coup de peinture. Compared with the IBis Calais the breakfasr was very disappointing. Enjoyed access into the garden directly in the gardens for our dog. Swinmming pool was not available and the evening meal disappointing. But really nice tem of staff. The hotel could enjoy a lick of paint.
Comment from Hotel Management
27 Apr 2022 by Alice Adjointe de direction, Hotel Management
Hello, Thank you for your comment after staying at ibis Styles Chinon. I am sorry if your stay was not as good as expected and wanted to apologize for the inconvenience. Our hotel is about to be completely renovated. Works should start at the end of this year. We took note of your remarks and thank you for it. It will help us improve our services. Best regards, Alice
4 out of 5
by A verified traveler

Nice hotel on quiet area

Posted 1 Jul 2021 on Hotels
The property is run down a little bit, mainly outside. The room is clean although the sink was clog The staff are very polite and the check-in was pretty fast. Free parking and Wi-Fi.
Comment from Hotel Management
2 Jul 2021 by Alice, Hotel Management
Hello, Thank you for your comment after staying with us at ibis Styles Chinon. We're taking note of your remarks and will do our best to fix it. We are glad you enjoyed your stay and hope to see you again soon. Bets regards, Alice
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