Ratings based on 995 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Big Water
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Hiral, GM, Hotel Management
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an impressive rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ
by A verified traveler
Posted 17 Nov 2024
Hotel was noisy.
Able to hear my neighbor snoring through the night. A lot of outside noise till about midnight.
Staff was good. Helpful and quick
Front desk area inviting.
Breakfast was really good. Clean area and sitting area. Attendants were curtiious and nice.
Comment from Hotel Management
17 Nov 2024 by Hiral, GM, Hotel Management
Dear Guest,We would like to thank you for taking the time to complete our on-line survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you for giving us the opportunity to serve you.Kind regards, Hiral GM, Days Inn Chino Valley
by A verified traveler
Posted 14 Nov 2024
The tv wasn’t working and the WiFi wasn’t loading. There also weren’t elevators for us one of us was on crutches
Comment from Hotel Management
17 Nov 2024 by Hiral, GM, Hotel Management
Deaf Guest,We would like to thank you for taking the time to complete the survey and giving us an impressive rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Days Inn Chino Valley
by A verified traveler
Posted 12 Nov 2024
Clean comfy stay for a night as we were driving through
Comment from Hotel Management
12 Nov 2024 by Hiral, GM, Hotel Management
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an impressive rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Days Inn Chino Valley
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Hiral, GM, Hotel Management
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an impressive rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Days Inn Chino Valley
by A verified traveler
Posted 7 Nov 2024
Spotlessly clean, updated hotel. Chris at front desk was helpful and friendly. A minor maintenance issue was addressed immediately. Spacious rooms and parking zone. Recommend bringing ear plugs - walls are thin and conversations can easily be heard through the walls.
Comment from Hotel Management
10 Nov 2024 by Tom, Operations Manager, Hotel Management
Dear Debra, we would like to thank you for taking the time to complete the survey and giving us a wonderful rating. We are glad to hear that Chris was helpful resolving your front desk issue. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Tom Operations Manager, Days Inn Chino Valley
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Hiral, GM, Hotel Management
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an impressive rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Days Inn Chino Valley
by A verified traveler
Posted 4 Nov 2024
SCAM. I booked online a non smoking 2 queens bed room, to arrive and found that they gave me a smoking room that smells disgusting, like there is 100 people sitting in right now smoking !!
When i went back to the Receptionist about my problem, she said that this is the only two queen beds room they had open, and that they only have one king bed room available if i want to change.
My booking was non refundable and it was 10:00 pm, so i was stuck with this choice. The king size bed room online was $15 less, and the Receptionist said that because i already paid the full amount, i cannot have any difference in price back!!
So i was trapped and had to accept whatever they gave me.
Will never go back again! NEVER! SCAM SCAM SCAM!
Comment from Hotel Management
4 Nov 2024 by Hiral, GM, Hotel Management
Dear Guest,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Chino Valley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Hiral,GM, Days Inn, Chino Valley AZ
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Hiral, GM, Hotel Management
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an impressive rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Days Inn Chino Valley
by A verified traveler
Posted 27 Oct 2024
I like the hardwood floors the continental breakfast was nice.
Comment from Hotel Management
27 Oct 2024 by Tom, Operations Manager, Hotel Management
Dear Mary, we would like to thank you for taking the time to complete the survey and giving us a wonderful rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Tom Operations Manager, Days Inn Chino Valley
