Ratings based on 224 Verified Reviews

4.3 out of 5
100% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 May 2024 on Hotels
Enjoyed our one night stay here. Booked one hour private onsen and thoroughly enjoyed the privacy and waterfall scene. Also did the public onsen and enjoyed it as well. Yukata clothing and towels are provided. Excellent service and a sense of luxury even though the hotel itself is dated. Good breakfast.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Apr 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jan 2023
5 out of 5
by A verified traveler

Excellent retreat for relaxation

Posted 19 Nov 2022 on Hotels
An excellent resort for an unique onsen experience and variety of food. This property is popular amongst travellers with young kids.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Oct 2022
5 out of 5
by A verified traveler

Posted 22 Feb 2020 on Hotels
Comment from Hotel Management
14 Mar 2020 by 蓼科グランドホテル滝の湯 女将 宮坂, Hotel Management
この度は、蓼科グランドホテル滝の湯にご宿泊いただきありがとうございます。高い評価をいただきまして誠にありがとうございました。またのご来館をお待ち申し上げております。 蓼科グランドホテル滝の湯 女将 宮坂
5 out of 5
by A verified traveler

Incredible onsens, family friendly, fantastic food

Posted 31 Dec 2019 on Hotels
We were passing through the area and stayed here for a night. The dinner and breakfast buffets were delicious and very authentic for a Japanese experience. We loved it so much! Rooms are well appointed, clean and spacious. The baths were super clean and were well stocked with amenities. The property also has a gaming room, karaoke, spa services and a very interesting gift shop (which we enjoyed). There was very limited multi lingual staff on site, and that posed a bit of a problem for us when we arrived on the rainy evening (the traffic controller could not understand 'check in' and gazed at us blankly for a bit, before directing us to the incorrect parking). Service was, however, just fantastic otherwise - friendly and subtle.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Aug 2019
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Nov 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Nov 2024