Ratings based on 100 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Louise, Hotel Management
Thank you Vivien, for staying with us at The Palms Motel part of The Southern Cross Motel Group, we are glad you enjoyed your stay. See you again next time you stay with us.
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
2 Sep 2024 by Jackie, Hotel Management
Hi Stuart, thanks for your review.
by A verified traveler
Posted 19 Aug 2024 on Wotif
Large spacious room. Good amenities in the room.
However water from the shower tended to pool around the toilet pedestal.
Comment from Hotel Management
2 Sep 2024 by Jackie, Hotel Management
Hi Howard, Thanks for your review and bringing the water issue to my attention.
by A verified traveler
Posted 8 Aug 2024 on Wotif
- Smoke alarm not fitted correctly.
- No undercover parking for some rooms.
- Tv remote and air con remotes did not work in some rooms.
Comment from Hotel Management
2 Sep 2024 by Jackie, Hotel Management
Hi William, Thanks for your review.
by A verified traveler
Posted 8 Aug 2024 on Wotif
Comment from Hotel Management
2 Sep 2024 by Jackie, Hotel Management
Hi Youhua, thanks for your review.
by A verified traveler
Posted 28 Jul 2024 on Wotif
Comment from Hotel Management
5 Aug 2024 by Denise, Hotel Management
THank you for your review Kim
by A verified traveler
Posted 21 Jul 2024 on Hotels
Great place to stay
Comment from Hotel Management
22 Jul 2024 by Jackie, Hotel Management
Thank you for your review Kresha.
by A verified traveler
Posted 17 Jul 2024
Large room's for the price
Friendly staff
Televisions were a good size but starting to get on the older side with no streaming services
Comment from Hotel Management
22 Jul 2024 by Jackie, Hotel Management
Hi Blair,Thank you for your review, we are in the process of replacing the tv's. Hopefully on your next visit they will be installed.
by A verified traveler
Posted 16 Jul 2024
Staff very Helpful
Comment from Hotel Management
22 Jul 2024 by Jackie, Hotel Management
Thanks Margaret!
by A verified traveler
Posted 14 Jul 2024 on Wotif
Everything was great. Highly recommended The Palms Motel Chinchilla
Comment from Hotel Management
22 Jul 2024 by Jackie, Hotel Management
Thanks Leonie!
