Ratings based on 334 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Strongly not recommended!!! Literally the worst service in 15 years of travelling. Nelson the main manager and is an angry, disappointed, unhelpful and not a good person. I got double charged and they could not refund me because it is their policy and the entire broken chain of command. I will get refund through the bank, but still the experience is unnecessarily terrible.
by A verified traveler
Posted 5 Nov 2024
Thanks for asking what I didn't like. The bed was the most uncomfortable that I have experienced in my travels The mattress was 3-4 inches thick, hard, so worn out that it had a valley right down the middle that was impossible to roll out of. Once you were in "The Valley" you were stuck there. I woke up everyday with extreme back, neck and shoulder pain.
Now what did i like? The staff were helpful. The water in the showers was hot. Providing a continental breakfast was nice. location was very good.
To summarize ... I would consider staying there again if the bedding was better or I could bring my own bed.
by A verified traveler
Posted 31 Oct 2024
by A verified traveler
Posted 30 Oct 2024
by A verified traveler
Posted 16 Oct 2024
by A verified traveler
Posted 10 Oct 2024
The facility is a bit dated, but the staff is kind and helped taking my bags to the room. The double bed rooms are small but very clean and comfortable. The only issue is that walls are super thin where you can hear your neighbors cough so be aware if you are sensitive. The location is super convenient and overall I felt 9/10 safe as a solo traveler.
by A verified traveler
Posted 9 Sep 2024
The Wink@Mosque Street is very clean. Staffs were very accomodating. I would highly recommend this place and would for sure consider staying here in the future.
Comment from Hotel Management
15 Sep 2024 by Wink SG Capsule Hostel, Hotel Management
Dear Valued Guest,Thank you for staying at Wink SG.We are so happy that you enjoyed your stay with us! We’re really grateful and appreciate you taking the time to share your experience with us.We will convey your feedback to our management.We hope to have the chance to welcome you again!Thank you!Sincerely,Wink SG Capsule Hostel
by A verified traveler
Posted 2 Aug 2024 on Hotels
Comment from Hotel Management
5 Aug 2024 by Wink SG Capsule Hostel, Hotel Management
Dear Axel,Thank you for staying at Wink SG.We hope to have the chance to welcome you again!Thank you!Sincerely,Wink SG Capsule Hostel
by A verified traveler
Posted 16 Jul 2024
Comment from Hotel Management
8 Aug 2024 by Wink SG Capsule Hostel, Hotel Management
Dear Fui Fan,Thank you for staying at Wink SG.We are so happy that you enjoyed your stay with us!We’re really grateful and appreciate you taking the time to share your experience with us.We will convey your feedback to our management.We hope to have the chance to welcome you again!Thank you!Sincerely,Wink SG Capsule Hostel
by A verified traveler
Posted 15 Jul 2024
Really close to Chinatown MRT station, which makes this a very convenient location to be based at. Wink provided really good detailed directions to get from airport to hotel. There were issues with my flight / luggage (caused by the airline) that impacted my plans - Wink was very responsive with getting back to me when I message them. Great customer service. Wink was recommended to me by an acquaintance - glad I took up her suggestion.
Comment from Hotel Management
29 Jul 2024 by Wink SG Capsule Hostel, Hotel Management
Dear On Ki,Thank you for staying at Wink SG.We are so happy that you enjoyed your stay with us!We’re really grateful and appreciate you taking the time to share your experience with us.We will convey your feedback to our management.We hope to have the chance to welcome you again!Thank you!Sincerely,Wink SG Capsule Hostel
