Ratings based on 669 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
by A verified traveler
Posted 23 Oct 2024
by A verified traveler from Clermont
Posted 20 Oct 2024
Everything was perfect!!
by A verified traveler
Posted 15 Oct 2024
The train noise is bearable. Clean environment inside the hotel.
by A verified traveler
Posted 23 Sep 2024
Would definitely return and stay here! The accommodations were fantastic, the area felt extremely safe and the breakfast selection exceeded my expectations.
Although, the car park is not exclusive to the hotel there is private access to the hotel with no safety concern. There was also plenty of parking that was available on the street ($0) between 10pm - 8am & $2.50/hour outside of the posted times.
Comment from Hotel Management
23 Sep 2024 by Kevin W., GSM, Hotel Management
Dear Lupe,Thank you so much for the wonderful review! We greatly appreciate your kind words. Our team works hard to create a memorable experience for all our guests and we are delighted you enjoyed yours. I will happily share your feedback with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for such great feedback and we look forward to having you with us again soon!Sincerely,Kevin W., Guest Services Manager
by A verified traveler
Posted 23 Sep 2024
O hotel é sensacional. A região que não achei legal!
Comment from Hotel Management
23 Sep 2024 by Kevin W., GSM, Hotel Management
Dear Andre,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager
by A verified traveler
Posted 22 Sep 2024
Property is nice but no parking very compact parking structure I driver a Tahoe and nearly didn’t fit if you don’t have a parking on Saturday morning you are out of luck having to park on the street a ways away
Comment from Hotel Management
23 Sep 2024 by Kevin W., GSM, Hotel Management
Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager
by A verified traveler
Posted 18 Sep 2024
I stayed with my family for 3 days and we loved our stay here. The staff was very nice and attentive, and the hotel and rooms were very clean. The breakfast was a highlight which we enjoyed. The hotel being in Chinatown was very convenient to go out and enjoy some restaurants and super close to the subway!
Comment from Hotel Management
19 Sep 2024 by Kevin W., GSM, Hotel Management
Dear Elena,Thank you so much for the wonderful review! We greatly appreciate your kind words. Our team works hard to create a memorable experience for all our guests and we are delighted you enjoyed yours. I will happily share your feedback with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for such great feedback and we look forward to having you with us again soon!Sincerely,Kevin W., Guest Services Manager
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
15 Sep 2024 by Moises V. , Front Office Supervisor, Hotel Management
Hello! Thank you for your rating. We hope to see you return soon!
by A verified traveler
Posted 1 Sep 2024
Great place to stay!
Comment from Hotel Management
3 Sep 2024 by Kevin W., GSM, Hotel Management
Dear Nadya,Thank you for the awesome review! Our team works hard to create memorable experiences for our guests. We're glad you enjoyed yours. We hope to see you again the next time you are in town.Sincerely,Kevin W., Guest Services Manager
