Ratings based on 138 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Great experience, staff and most important part clean
by A verified traveler
Posted 5 Oct 2024
Very good hotel, only no coffee machine in the room
by A verified traveler
Posted 24 Sep 2024
by A verified traveler from Easton
Posted 1 Sep 2024
Lovely location, great staff And great service
Lovely staff will definitely come back.
by A verified traveler
Posted 21 Aug 2024
Overall this is a nice place to stay when compared to other hotels in Chinadega. They have a very good breakfast, It’s quiet and clean, and staff is friendly. However, the internet signal in my room was very poor and my device disconnected frequently from the wifi. Additionally, the internet speed was slow and did not allow me to download pictures messages. Lastly, it is listed that this hotel has a gym and spa and that is no longer accurate. Expedia and Los portales need to update the gym and spa part. In the gym picture it shows a treadmill which is no longer available. What they do have is Pilates classes that are only available to women (this is what the receptionist told me when I asked about the gym).
by A verified traveler
Lizjorge
Posted 10 Aug 2024 on HotelsAlways great accommodation in our room.
The pool is always clean the staff is great. Breakfast is a good selection of food however they can upgrade the special of the day for the guests like wings, chicken bites, the drinks but in general great place to be 😊
by A verified traveler
Posted 30 Jul 2024
I really enjoyed my stay at the hotel, the staff was very professional and attentive. I will stay again in the near future.
by A verified traveler
Posted 13 Jul 2024
Wow! What a treasure! We will definitely stay here again. The staff, the rooms, the beautiful property…all incredible! The hotel breakfast alone was worth coming back for. Our breakfast server was the best we ever had anywhere. Multiple restaurants within a few minutes walking distance. We are at Dragonfly last night and it was wonderful. The pool at Los Portales is lovely as well! Very impressed!
by A verified traveler
Posted 12 Jul 2024
Very well kept and clean. staff was professional and friendly.
by A verified traveler
Posted 26 Jun 2024 on Hotels
La gente muy amable
