Ratings based on 393 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Quality Inn Management, Hotel Management
Dear Valued Guest,Your feedback regarding your stay is extremely important to us. We have reviewed the information submitted in your survey and rest assured that we will use your comments to continually make improvements to provide each of our guests with the most enjoyable experience.
by A verified traveler
Posted 19 Nov 2024
Convenience
Comment from Hotel Management
21 Nov 2024 by Quality Inn Management, Hotel Management
Dear Valued Guest,We want to thank you for the positive feedback! I have shared your comments with our staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn and the service we provide for our amazing guests. We are so glad that you enjoyed your stay! We look forward to providing you with wonderful accommodation and experiences each time you are in town.
by A verified traveler
Posted 14 Nov 2024
I was able to rent a room for two nights on short notice for my family and my dog. The staff was friendly and helpful.
Comment from Hotel Management
21 Nov 2024 by Quality Inn Management, Hotel Management
We want to thank you for the positive feedback! I have shared your comments with our staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn and the service we provide for our amazing guests. We are so glad that you and your furry companion enjoyed your stay! We look forward to providing you with wonderful accommodation and experiences each time you are in town.
by A verified traveler from Jackson
Posted 14 Nov 2024
Staff friendly. Met our needs for our one night stay.
by A verified traveler from Elk Grove Village
Posted 4 Nov 2024
The overall property needs renovation now. We were just passing through for 1 night so I didnt even take a shower cause the tub was so old and didnt look clean. Worst thing was the smell. Our hallway and room reeked of cigarette smoke. Bedding was clean and bed was comfortable though. I mentioned the smoke smell when we checked out and the response was...oh, sorry. Would not recommend.
Comment from Hotel Management
21 Nov 2024 by Quality Inn Management, Hotel Management
Dear Valued Guest,Your feedback regarding your stay is extremely important to us. We have reviewed the information submitted in your survey and rest assured that we will use your comments to continually make improvements to provide each of our guests with the most enjoyable experience.
by A verified traveler
Posted 22 Oct 2024
Bedding had suspicious stains and carpets throughout were grubby. Room had unpleasant musty smell but after 24 hrs with the window open we got rid of it
Comment from Hotel Management
21 Nov 2024 by Quality Inn Management, Hotel Management
Dear Valued Guest,Your feedback regarding your stay is extremely important to us. We have reviewed the information submitted in your survey and rest assured that we will use your comments to continually make improvements to provide each of our guests with the most enjoyable experience.
by A verified traveler
Posted 21 Oct 2024
dirty hotel with unmannered staff .
by A verified traveler
Posted 20 Oct 2024
Nice breakfast
by A verified traveler
Posted 20 Oct 2024
Needed a good quiet place to sleep
by A verified traveler
Posted 18 Oct 2024
Nice area for dining and shopping if needed.
