Ratings based on 54 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Queretaro, Qro. Mexico
Posted 30 Sep 2019
It is a restored historic house, very quiet, with attentive staff. The front door is kept locked a lot of the time, including overnight, so it is an especially secure place. There are no stairs which is unusual in a historic building.
The room featured high old wood ceilings and tile floors. There was a mixture of old and new, such as an old sewing machine cabinet made into a table by adding a modern glass top. There was an iron tub with feet containing a good shower and the bed was comfortable. Our room did not have a window, but a ceiling vent with either just outside air or evaporative cooling kept us comfortable. There was a wall heater for times of the year one might need it. The closet was small.
Breakfast was courteous and right on time, but was nothing more than coffee, juice, fresh fruit, dry cereal or toast, and yogurt. We had expected a full breakfast.
It is a few blocks walk to the city center but just a block or two to the Vivabus. This is a new system with a designated bus lane and enclosed stops in the center of the street. During business hours it runs every 5 minutes. The bus runs through the city center as well as to the main bus station.
Comment from Hotel Management
12 Oct 2019 by Gerente, Hotel Management
Agradecemos mucho su preferencia y su tiempo para realizar este lindo comentario esperamos tenerle por aquí pronto Saludos cordiales...
by A verified traveler
Good.
Posted 18 Sep 2019 on HotelsSan Felipe el Real is conveniently located near down town, but far enough to miss the congestion and noise. We enjoyed the friendliness of the owners, Pearl, Daniel and Luz, and their ability to make one feel welcome. It is not a pretentious place but it has possibilities.
We stayed in room #1 which can be very noisy as guests walk in the immediate hall when they come into the hotel, often carrying on conversations with other or on their phone and we were woken up two different nights. The other rooms seemed to be far from enough from the entrance and may not suffer this problem. The hotel is small and pleasant.
I had no problem snf would stay there again...
Comment from Hotel Management
12 Oct 2019 by Gerente, Hotel Management
Agradecemos mucho que se tomaran el tiempo de ponernos este comentario sin duda nos ayuda en mucho y estamos muy agradecidos por su preferencia Saludos cordiales...
by A verified traveler
Posted 20 Jun 2019
This lovely old home converted to a quaint hotel was a great find. Old creeky floors and a nice big bathroom was wonderful.
Comment from Hotel Management
19 Jul 2019 by GERENCIA, Hotel Management
AGRADECEMOS MUCHO SU COMENTARIO Y SU PREFERENCIA ESPERAMOS TENERLE POR AQUÍ PRONTO, SALUDOS CORDIALES...
by A verified traveler
Posted 26 Dec 2018
by A verified traveler from 79932
Posted 25 Aug 2018
A gteat location for exploring downtown. Efficient and friendly staff
Comment from Hotel Management
31 Aug 2018 by Recepcionista Perla Nevàrez., Hotel Management
We thank you very much for your comment, we hope to have you here soon, kind regards.
Recommended
for Everyoneby A verified traveler
a little hidden jewel
Posted 9 Apr 2018
Pros: staff is out of this world they are so nice and very helpful wow!!!
Cons: can not think of anything
Location: close to the main street dwntwn
a wonderful quaint place, staff is out of this world they are so nice and very helpful wow!!!
Comment from Hotel Management
9 Apr 2018 by Perla Nevàrez Aràmbula., Hotel Management
We are very grateful for your comment, we are glad that you have felt comfortable with us. Thank you, Best regards.
by A verified traveler
clean, comfortable, lovingly restored
Posted 20 Mar 2018 on HotelsThe actual hotel is nice. The owners have recreated a Victorian feel to the rooms. It's very simple, small and intimate. Breakfast was cooked in a kitchen area right next to a beautiful, giant table for us. Simple but delicious eggs with chorizo, cereal, yogurt and papaya. Host was helpful with ideas for what to see in our limited visit. It's walking distance to the central square and a few major sights. Not a lot of fun neighborhood vibe like we have found in Mexico City or Antigua but I would recommend the hotel to anyone spending time in Chihuahua. Make sure to look through the folder of pictures of renovation to appreciate what they did.
Comment from Hotel Management
21 Mar 2018 by Recepcionista Perla Nevàrez., Hotel Management
We are very grateful for your comment, it will undoubtedly be very helpful for those who need information, thank you for your preference and we would like very much to have you here again, kind regards.
by A verified traveler
Great Hotel and staff
Posted 23 Jan 2018A great place to stay, located close to the main plaza but in a quiet street. All the staff were friendly and helpful. I would not hesitate to recommend this hotel to any one visiting Chihuahua.
Comment from Hotel Management
30 Jan 2018 by Perla Nevàrez Aràmbula., Hotel Management
We thank you very much for your preference and above all for your excellent comment and recommendation. We hope to have you here soon.
Best regards.
Hotel Boutique San Felipe el Real ...
Recommended
for Everyoneby A verified traveler
Lots of character
Posted 1 Mar 2017The most unusual and nicest thing about the hotel for me were the traditional dining room and living rooms. We had breakfast at a large table in the dining room with other guests, which was very pleasant (and the food was great). We relaxed in the living room whenever we wanted. The staff was exceptionally friendly and helpful. The wifi was strong. The decor is historical, which is interesting, but it made my room seem cluttered and out-of-date. My friend's room was simpler, brighter, and more pleasant. The bathrooms are modern and clean. Plenty of hot water.
by Ruediger
Welcoming atmospere, very private
Posted 27 Feb 2017 on Hotelsthis is converted residence built in the traditional colonial Mexican style, i.e all rooms are around a small patio. Our room got its only daylight from a small window to the patio like we experienced at many other small hotels of this kind in Mexico. The owner was very friendly and accommodating, making us feel at home. When we aske for a pizzeria nearby, he suggested to have a pizza delivered and eat on the patio. He set the table for us without being asked!