Ratings based on 786 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2024
Close to mall and on main road allowing for quick Uber connections to various places including 20 minutes to city center. Rooms are small but amazing creative use of space, especially in the bathroom. Never seen anything like it. The aircon was quiet and worked well. So did WiFi. Breakfast is very basic but adequate. Some traffic noise on the street side. Wonderful supermarket across the street. Lots of food options, including the mall.
Comment from Hotel Management
29 Nov 2024 by Karla Lopez Garcia Gerente de Operaciones, Hotel Management
We really appreciate your visit and your comments. We hope to see you back soon.
by A verified traveler
Posted 30 Oct 2024
Rooms were really small.
Like a barbie house
Comment from Hotel Management
29 Nov 2024 by Karla Lopez Garcia Gerente de Operaciones, Hotel Management
I'm very sorry for your experience, the One hoteles brand is characterized by compact spaces with the security of a hotel chain
by A verified traveler
Posted 5 Oct 2024
Comment from Hotel Management
12 Oct 2024 by Karla Lopez Garcia Gerente de Operaciones, Hotel Management
Nos complace ver que su estancia fue placentera. Será un placer volverle a recibir en esta su segunda casa
by A verified traveler
Posted 21 Sep 2024 on Hotels
Comment from Hotel Management
29 Sep 2024 by Karla Lopez Garcia Gerente de Operaciones, Hotel Management
Esperamos verle pronto de regreso en esta su segunda casa
by A verified traveler
Posted 4 Sep 2024
Great hotel, has plenty of self-serve options. Only thing is that the AC took a while to cool the room.
Comment from Hotel Management
29 Sep 2024 by Karla Lopez Garcia Gerente de Operaciones, Hotel Management
We appreciate your trust and see that your stay was pleasant.
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
29 Sep 2024 by Karla Lopez Garcia Gerente de Operaciones, Hotel Management
Valoramos mucho sus calificaciones y ver que su estancia fue placentera.
by A verified traveler
Posted 27 Aug 2024
Called for service to our room and no answer by the reception
Comment from Hotel Management
29 Aug 2024 by Karla Lopez Garcia Gerente de Operaciones, Hotel Management
Lamentamos mucho el inconveniente, reforzaremos con el equipo de Recepción para poder atender sus solicitudes
by A verified traveler
Posted 29 Jul 2024
The location was excellent
Comment from Hotel Management
29 Jul 2024 by Karla Lopez Garcia Gerente de Operaciones, Hotel Management
Agradecemos muco su visita y ver que cumplimos con sus expectativas.Esperamos verle pronto de regreso
by A verified traveler from Angier
Posted 22 Jul 2024
There was no A/C in Lobby where I had breakfast.
Breakfast is limited, they can do better.
There was a big noisy fan in the lobby the three days i stayed there plus the A/C in the room is highly noisy as well
Comment from Hotel Management
26 Jul 2024 by Karla Lopez Garcia Gerente de Operaciones, Hotel Management
We are very sorry for the inconvenience, work is being done to reactivate the air conditioning again since a large investment by investors is needed.
by A verified traveler
Posted 20 Jul 2024
Comment from Hotel Management
25 Aug 2024 by Karla Lopez Garcia Gerente de Operaciones, Hotel Management
Muchas gracias por su visita y preferencia, esperamos verlo pronto de regreso en este su hotel One Chihuahua Fashion Mall. Será un placer atenderle nuevamente
