Ratings based on 135 Verified Reviews
2.6 Room cleanliness
3.0 Service & staff
3.2 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Not to soound offense, you paid for what you order
Posted 4 Aug 2024 on HotelsComment from Hotel Management
14 Aug 2024 by Joey, Hotel Management
We are sorry for the inconvenience caused to you, Miguel! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey
by A verified traveler from Greer
Posted 24 Jul 2024
Comment from Hotel Management
19 Aug 2024 by Noah, Hotel Management
Hi, Yon! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim
by A verified traveler
Posted 17 Jul 2024 on Hotels
Comment from Hotel Management
22 Jul 2024 by Eva, Hotel Management
Hi, Eugenio! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Eva
by A verified traveler
Posted 24 Jun 2024 on Hotels
Comment from Hotel Management
28 Jun 2024 by Barbara, Hotel Management
Hello, Raul! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara
by A verified traveler
Posted 24 Jun 2024 on Hotels
Comment from Hotel Management
15 Jul 2024 by Barbara, Hotel Management
Hello, Raul! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara
by A verified traveler
Posted 21 Jun 2024
They didn’t give me the room I booked ! And blamed it on the app
Comment from Hotel Management
28 Jun 2024 by Barbara, Hotel Management
Sorry for the inconvenience, Oscar! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Barbara
by A verified traveler
Posted 5 Jun 2024
The receptionist is awsome fast and efficient
Comment from Hotel Management
13 Jun 2024 by Dewi, Hotel Management
That is great to hear, Jaime! Thank you for joining our family and we will always aim to live up to your standards. Regards, Dewi
by A verified traveler
Will never stay at this hotel again
Posted 20 May 2024 on Hotelsby A verified traveler
Posted 13 May 2024
Property lacks of maintenance, no restaurant jus machine snacks and sodas.
Onlybedding was good.
Comment from Hotel Management
4 Jun 2024 by Amy, Hotel Management
Apologies for the problems you had faced, Fulgencio! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
by A verified traveler
Posted 27 Mar 2024 on Hotels
Comment from Hotel Management
7 May 2024 by Ammy, Hotel Management
Hi, thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim
