Ratings based on 843 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
Great location, clean rooms, we have stayed in this hotel a couple times.
BUT the front door was annoying ... you had to pull, push, pull a couple times, hopefully they will fix soon.
Comment from Hotel Management
30 Dec 2024 by Extended Suites, Hotel Management
Dear Luis, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.
by A verified traveler
Posted 24 Dec 2024
It was difficult to open the main entrance door using the card, very annoying
Comment from Hotel Management
26 Dec 2024 by Extended Suites, Hotel Management
Dear Luis, We greatly appreciate your comments, which allow us to continue improving your experience during your stay and identify areas for improvement. We will promptly follow up on your comments so that you give us the opportunity to regain your trust and welcome you back to your Extended Suites home. It will be a pleasure to serve you. In advance an apology for the inconvenience that occurred, we wish you a great day. Best regards.
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Extended Suites, Hotel Management
Estimado RafaelAgradecemos mucho sus comentarios, los cuales nos permiten seguir mejorando su experiencia durante su estancia e identificar áreas de mejora. Daremos seguimiento puntual a sus comentarios para que nos dé la oportunidad de recuperar su confianza y recibirlo nuevamente en su casa Extended Suites. Será un placer atenderlo. De antemano una disculpa por los inconvenientes ocurridos, le deseamos un excelente día. Saludos cordiales.
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Extended Suites, Hotel Management
Estimada Aracely, Agradecemos mucho el tiempo que se tomo para compartirnos la experiencia de su estancia. Sus comentarios nos permiten seguir mejorando.Esperamos volver a tener la oportunidad de recibirlo en su casa Extended Suites, será un placer atenderlo nuevamente. Reciba un cordial saludo.
by A verified traveler
Posted 13 Nov 2024
The place was great, the only problem was that they had very thin blankets and it was to cold for the this season right now.
Comment from Hotel Management
14 Nov 2024 by Extended Suites, Hotel Management
Dear Jacky, We greatly appreciate your comments, which allow us to continue improving your experience during your stay and identify areas for improvement. We will promptly follow up on your comments so that you give us the opportunity to regain your trust and welcome you back to your Extended Suites home. It will be a pleasure to serve you. In advance an apology for the inconvenience that occurred, we wish you a great day. Best regards.
by A verified traveler
Posted 3 Nov 2024
Very nice and clean, quiet, people on the front office very nice and attended. The only bad thing is tthat smells like dirty water. No hairdryer was available, and tv control you have to request it on at the front office. Also, coffee is not complimentary you have to pay for it. Overall, it was right for the price you pay. I would definitely stay again.
Comment from Hotel Management
4 Nov 2024 by Extended Suites, Hotel Management
Dear Rocio, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.
by A verified traveler
Posted 26 Sep 2024
Buena ubicación, te queda todo cerca y sobre todo muy limpio y buen servicio
Comment from Hotel Management
26 Sep 2024 by Extended Suites, Hotel Management
Estimada Gabriela, Agradecemos mucho el tiempo que se tomo para compartirnos la experiencia de su estancia. Sus comentarios nos permiten seguir mejorando.Esperamos volver a tener la oportunidad de recibirlo en su casa Extended Suites, será un placer atenderlo nuevamente. Reciba un cordial saludo.
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Extended Suites, Hotel Management
Estimada Teresa, Agradecemos mucho el tiempo que se tomo para compartirnos la experiencia de su estancia. Sus comentarios nos permiten seguir mejorando.Esperamos volver a tener la oportunidad de recibirlo en su casa Extended Suites, será un placer atenderlo nuevamente. Reciba un cordial saludo.
by A verified traveler
Posted 22 Sep 2024 on Hotels
Almohadas,terribles parecen tabiques,mucho ruido en pasillos,limpieza pobre había una cucaracha seca,señal que no detallaron limpieza
Comment from Hotel Management
24 Sep 2024 by Extended Suites, Hotel Management
Estimado Jesús ManuelAgradecemos mucho sus comentarios, los cuales nos permiten seguir mejorando su experiencia durante su estancia e identificar áreas de mejora. Daremos seguimiento puntual a sus comentarios para que nos dé la oportunidad de recuperar su confianza y recibirlo nuevamente en su casa Extended Suites. Será un placer atenderlo. De antemano una disculpa por los inconvenientes ocurridos, le deseamos un excelente día. Saludos cordiales.
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Extended Suites, Hotel Management
Estimado Leonardo, Agradecemos mucho el tiempo que se tomo para compartirnos la experiencia de su estancia. Sus comentarios nos permiten seguir mejorando.Esperamos volver a tener la oportunidad de recibirlo en su casa Extended Suites, será un placer atenderlo nuevamente. Reciba un cordial saludo.
