Ratings based on 823 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
The place was great, the only problem was that they had very thin blankets and it was to cold for the this season right now.
Comment from Hotel Management
14 Nov 2024 by Extended Suites, Hotel Management
Dear Jacky, We greatly appreciate your comments, which allow us to continue improving your experience during your stay and identify areas for improvement. We will promptly follow up on your comments so that you give us the opportunity to regain your trust and welcome you back to your Extended Suites home. It will be a pleasure to serve you. In advance an apology for the inconvenience that occurred, we wish you a great day. Best regards.
by A verified traveler
Posted 3 Nov 2024
Very nice and clean, quiet, people on the front office very nice and attended. The only bad thing is tthat smells like dirty water. No hairdryer was available, and tv control you have to request it on at the front office. Also, coffee is not complimentary you have to pay for it. Overall, it was right for the price you pay. I would definitely stay again.
Comment from Hotel Management
4 Nov 2024 by Extended Suites, Hotel Management
Dear Rocio, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.
by A verified traveler
Posted 26 Sep 2024
Buena ubicación, te queda todo cerca y sobre todo muy limpio y buen servicio
Comment from Hotel Management
26 Sep 2024 by Extended Suites, Hotel Management
Estimada Gabriela, Agradecemos mucho el tiempo que se tomo para compartirnos la experiencia de su estancia. Sus comentarios nos permiten seguir mejorando.Esperamos volver a tener la oportunidad de recibirlo en su casa Extended Suites, será un placer atenderlo nuevamente. Reciba un cordial saludo.
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Extended Suites, Hotel Management
Estimada Teresa, Agradecemos mucho el tiempo que se tomo para compartirnos la experiencia de su estancia. Sus comentarios nos permiten seguir mejorando.Esperamos volver a tener la oportunidad de recibirlo en su casa Extended Suites, será un placer atenderlo nuevamente. Reciba un cordial saludo.
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Extended Suites, Hotel Management
Estimado Leonardo, Agradecemos mucho el tiempo que se tomo para compartirnos la experiencia de su estancia. Sus comentarios nos permiten seguir mejorando.Esperamos volver a tener la oportunidad de recibirlo en su casa Extended Suites, será un placer atenderlo nuevamente. Reciba un cordial saludo.
by A verified traveler
Posted 9 Sep 2024
We liked the area, the room need a little more attention
Comment from Hotel Management
24 Sep 2024 by Extended Suites, Hotel Management
Dear Victor, We greatly appreciate your comments, which allow us to continue improving your experience during your stay and identify areas for improvement. We will promptly follow up on your comments so that you give us the opportunity to regain your trust and welcome you back to your Extended Suites home. It will be a pleasure to serve you. In advance an apology for the inconvenience that occurred, we wish you a great day. Best regards.
by A verified traveler
Posted 24 Aug 2024
Restroom sink clog the walls in the room dirty and corner floors dirty
Comment from Hotel Management
24 Sep 2024 by Extended Suites, Hotel Management
Dear Efrain, We greatly appreciate your comments, which allow us to continue improving your experience during your stay and identify areas for improvement. We will promptly follow up on your comments so that you give us the opportunity to regain your trust and welcome you back to your Extended Suites home. It will be a pleasure to serve you. In advance an apology for the inconvenience that occurred, we wish you a great day. Best regards.
by A verified traveler
Posted 15 Aug 2024 on Hotels
Comment from Hotel Management
21 Aug 2024 by Atención al huésped, Hotel Management
Apreciable Alejandro , Agradecemos mucho el tiempo para valorarnos. Su valoración nos permite conocer que tan grata ha sido su estancia. Si desea compartir algún comentario relacionado a su valoración, la puede hacer llegar al correo de: direccion@extendedsuites.com.mx donde daremos la atención y seguimiento que usted se merece, además de que nos permite detectar áreas por mejorar.Será un placer atenderle nuevamente en esta su casa Extended Suites. Reciba un cordial saludo¡Le deseamos un Excelente día!
by A verified traveler
Needs a lot of work
Posted 14 Aug 2024 on HotelsThe service desk very nice and professional, the pillows very uncomfortable, I couldn’t sleep at all with those pillows.
Comment from Hotel Management
15 Aug 2024 by Atención al huésped, Hotel Management
Dear Nellie, We greatly appreciate your comments, which allow us to continue improving your experience during your stay and identify areas for improvement. We will promptly follow up on your comments so that you give us the opportunity to regain your trust and welcome you back to your Extended Suites home. It will be a pleasure to serve you.In advance an apology for the inconvenience that occurred, we wish you a great day. Best regards.
by A verified traveler from Socorrot
Posted 14 Aug 2024
Comment from Hotel Management
21 Aug 2024 by Atención al huésped, Hotel Management
Apreciable Victor, Agradecemos mucho el tiempo para valorarnos. Su valoración nos permite conocer que tan grata ha sido su estancia. Si desea compartir algún comentario relacionado a su valoración, la puede hacer llegar al correo de: direccion@extendedsuites.com.mx donde daremos la atención y seguimiento que usted se merece, además de que nos permite detectar áreas por mejorar.Será un placer atenderle nuevamente en esta su casa Extended Suites. Reciba un cordial saludo¡Le deseamos un Excelente día!
