Ratings based on 967 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Auburn
Posted 1 Nov 2024
Not a single complaint
by A verified traveler from Plantation
Posted 30 Oct 2024
by A verified traveler
Posted 30 Oct 2024
Very clean, modern, comfortable hotel with friendly staff. It was perfect for our visit to the area for Smith College's parent weekend (I waited too long to make lodging reservations and couldn't get anything closer to Northampton). There was minimal storage for clothing (i.e., no dresser) but that wasn't an issue for just a weekend trip. I would definitely stay here again.
by A verified traveler from Springfield
Posted 30 Oct 2024
Peaceful
by A verified traveler
Posted 29 Oct 2024
Property is clean and the staff is friendly and prompt.
by A verified traveler
Posted 28 Oct 2024
Great overnight stayed before Six flag !
by A verified traveler
Posted 28 Oct 2024
by A verified traveler
Posted 21 Oct 2024
Our TV wouldn't work, which wasn't a huge deal, but the staff was on it. They came right to the room to check it, and were very apologetic and accommodating in making up for it. Customer service is outstanding here!
by A verified traveler
Posted 21 Oct 2024
Over priced. Bare bones
by A verified traveler
Posted 19 Oct 2024
Friendly & helpful staff. Many amenities to make your stay comfortable.