Ratings based on 967 Verified Reviews

4.4 out of 5
100% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Auburn

Posted 1 Nov 2024
Not a single complaint
5 out of 5
by A verified traveler from Plantation

This traveler left a rating score only Posted 30 Oct 2024
5 out of 5
by A verified traveler

Posted 30 Oct 2024
Very clean, modern, comfortable hotel with friendly staff. It was perfect for our visit to the area for Smith College's parent weekend (I waited too long to make lodging reservations and couldn't get anything closer to Northampton). There was minimal storage for clothing (i.e., no dresser) but that wasn't an issue for just a weekend trip. I would definitely stay here again.
5 out of 5
by A verified traveler from Springfield

Posted 30 Oct 2024
Peaceful
5 out of 5
by A verified traveler

Posted 29 Oct 2024
Property is clean and the staff is friendly and prompt.
4 out of 5
by A verified traveler

Posted 28 Oct 2024
Great overnight stayed before Six flag !
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Oct 2024
5 out of 5
by A verified traveler

Posted 21 Oct 2024
Our TV wouldn't work, which wasn't a huge deal, but the staff was on it. They came right to the room to check it, and were very apologetic and accommodating in making up for it. Customer service is outstanding here!
3 out of 5
by A verified traveler

Posted 21 Oct 2024
Over priced. Bare bones
5 out of 5
by A verified traveler

Posted 19 Oct 2024
Friendly & helpful staff. Many amenities to make your stay comfortable.