Ratings based on 420 Verified Reviews
3.7 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
Obviously this establishment is under new ownership. The guys were trying hard. My room was on the outside on a cold night and the heater did not work. Old and outdated but clean. Tried to discount for inconvenience but had already checked me out. Good breakfast. Hopefully new owners can make improvements.
Comment from Hotel Management
10 Dec 2024 by Front Desk Manager, Hotel Management
Hello Chance! We absolutely are under new ownership, and we apologize for the inconvenience you experienced while staying with us. Let us know if there is anything we can do to make your next stay a better one!
by A verified traveler
Posted 1 Dec 2024
The door to the room didn’t have any way to secure from the inside beside the door knob.
Comment from Hotel Management
10 Dec 2024 by Front Desk Manager, Hotel Management
We apologize for the inconvenience, Bill. If this ever happens again please notify the desk staff so we can move you to a room you are more comfortable in.
by A verified traveler
Posted 25 Oct 2024
Very old musty motel. It stinks like mildew throughout the whole motel. I let the kids swim in the pool as soon as we got there, and they did enjoy it. But the room stank so bad and there was dirt in all the corners of the room, we decided to check out and find another motel. The lady that worked the front desk was very understanding when we told her we were going to check out, she offered to change rooms. Drive a little further to Mustang and stay at the Hampton for 20 more dollars.
Comment from Hotel Management
10 Dec 2024 by Front Desk Manager, Hotel Management
We deeply apologize for the unsatisfactory stay you had. We are under new ownership and are working hard to resolve issues like this. Please let us know what we can do to make your next stay a better one!
by A verified traveler
Posted 20 Oct 2024
Wonderful place. Great customer service.
Comment from Hotel Management
10 Dec 2024 by Front Desk Manager, Hotel Management
Thank you so much, Domingo! We are so happy you enjoyed your stay with us.
by A verified traveler
Posted 19 Oct 2024
I think the workers need to park in a different area instead of in front of the people's rooms.
Comment from Hotel Management
10 Dec 2024 by Front Desk Manager, Hotel Management
Thank you for your review! Our staff typically park in front of the hotel, but we apologize if one of our workers inconvenienced you!
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
10 Dec 2024 by Front Desk Manager, Hotel Management
Thank you so much for your review! We are beyond thrilled that you enjoyed your stay with us!
by A verified traveler
Posted 8 Oct 2024
I was told that the pool was down for maintenance, pump broke. It’s still not open 6 wks later. The original room that was given wasn’t ready. Had to call the office to let them know that it was still being worked on. The best thing is the breakfast.
by A verified traveler
Posted 4 Oct 2024
Rooms were very clean! Water pressure was awesome! You can tell it is an older hotel, but they do keep it very clean. There are areas that could use some tlc, but for a comfortable nights stay it was good.
by A verified traveler
Posted 27 Sep 2024 on Hotels
by A verified traveler
Posted 21 Sep 2024
BED BUGS!!! They have BED BUGS!!! Do not stay here! Our guys checked & then had to leave due to the bed bugs. I called to let the staff know & they knew they had bed bugs!
Comment from Hotel Management
23 Sep 2024 by FRONT DESK MANAGER, Hotel Management
JUST TO TOUCH BASE WITH YOU WE HAD A COMPANY COME IN AND INSPECT AND THEY FOUND NOTHING IN THE ROOMS THAT YOUR GUYS WERE IN NO TRACES OF ANYTHING FOUND
