Ratings based on 137 Verified Reviews
2.4 Room cleanliness
2.8 Service & staff
2.7 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Aug 2024
I did not stay at this hotel. I never intended to stay, I rented a room to use the pool. While checking in I made it very clear to staff that I only wanted to use the pool. I even took a dirty room, because I would be spending the day at the pool with my nephews. Im given a key, me & the boys do a walk thru & they used the bathroom, & we proceeded to pool. Gate was locked. Started looking for a 2nd entrance & a young man walking upstairs, yelled "hey that pool is closed" I thought surely no, why would front desk charge me for a room knowing the pool was closed. Immediately went back to office, & doors are locked, nobody there. Its been 3 minutes!! I rang the night bell, & waited. I called the phone number, & waited. Needless to say, because im tired of explaining the ineptitude of not only thr staff but of Expedia, I did not stay there. I requested a refund & it was denied. On all fronts this is a dump with no intentions of making it better. Better for their guest, better for staff that works there, or even better for the community.
by A verified traveler
Posted 11 Aug 2024
The room they provided was absolutely nothing like what I had seen and reserved on line. The property itself had overflowing trash cans outside, trash in the parking lot, the room reeked with cigarette smoke, there were burn marks on the bed coverings, the security chains on the doors were all broken. I can not believe that Expedia would allow a facility like this to be available on their website. It is absolutly misrepresented in every way!
Comment from Hotel Management
13 Sep 2024 by S, Hotel Management
Hi, Karen! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah
by A verified traveler
it was being repaired and the people was friendly
Posted 27 Jun 2024 on HotelsComment from Hotel Management
18 Jul 2024 by Joey, Hotel Management
Hi, James! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Joey
by A verified traveler
Posted 5 Jun 2024
Not nice
Comment from Hotel Management
13 Jun 2024 by Eva, Hotel Management
Apologies for the inconvenience caused, Juan! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Eva
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
7 Jun 2024 by Noah, Hotel Management
Hi, Morgan! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim
by A verified traveler
Posted 2 Jun 2024
This place was horrible! I wouldnt recommend to anyone. Mold, broke door for room, holes in walls. Carpet was so dirty and smelled of smoke. Never again
Comment from Hotel Management
7 Jun 2024 by Amy, Hotel Management
Hi, Samantha! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah
by A verified traveler
Needs a lot of help
Posted 19 May 2024 on HotelsYou definitely get what you pay for. Extremely old hotel. The shower was the best thing about the room. The towels were horribly stained. I laid in my bed and listened to a guy right outside my window threatening to beat his girlfriend. Then an ambulance showed up around 4 am. The floors were filthy. I took a shower and within a matter of minutes my bare feet were covered in dirt. Will upload a photo of just 5 minutes on the carpet. Office was not even opened at 7 am to drop off key. No drop slot available. Left key in room. Will not stay at this location again.
by A verified traveler
Posted 12 May 2024 on Hotels
Older hotel. Pool not filled, room run down. But the beds were comfortable, it was quiet at night, and the shower warm.
Comment from Hotel Management
4 Jun 2024 by Ammy, Hotel Management
Hi, Dennis! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim
by A verified traveler
Posted 17 Mar 2024 on Hotels
The mgt and staff are excellent, bed was comfortable.the hotel was built in the 60s and requires renovation. As my father would have put it, this is a working man’s hotel. My xwife would not stay here.
Comment from Hotel Management
29 May 2024 by Joey, Hotel Management
Thank you for sharing your views with us! As per the feedback, we understand that you are not completely satisfied with our services. Be assured, we will strive to make your next stay a pleasant one. Have a great day! Regards, Joey
by A verified traveler
Posted 9 Feb 2024
Deemed the room terribly dirty and unsafe conditions, was not what I paid for so just left the key in the room and left.
