Ratings based on 558 Verified Reviews

4.1 out of 5
77% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 27 Sep 2024
The room was clean and comfortable, the staff friendly and helpful and the location was convenient for the city centre
5 out of 5
by A verified traveler

Posted 25 Sep 2024
I wonder if this was a coaching inn back in the day as it's on the way into the city, but it's just outside the walls and on the end of Stane St, the Roman connection to the world eastwards.So it's an old rambling inn with many rooms in nooks and crannies. Our room was adequate, a twin as I booked late.It has a massive dining room downstairs to feed everyone, which it does in some style. We tasted the bangers and mash, with local sausages. The problem came in the morning when I wanted to leave early and hadn't appreciated that I needed to leave by the fire exit. Luckily someone else was going before breakfast and was in the same predicament. Between us we found the fire exit and noted how difficult it would have been to find this in a panic situation. We got to the room called Chilgrove in a short cul de sac instead of Arundel which was next to the exit. When I asked about this later, someone said I should have had the Fire Exit map in my hand when I tried to leave, but that wasn't happening, as my OH was still in the room, sleeping in until breakfast time. That would have been unsafe for him. I wondered later about the green 'crawl lines' that some properties use.along the floor but was told that it was along the ceiling. Not much use in a smoky fire! Apart from this and being on a main road into town with single glazed windows and boy racers rushing though town, I had a really good stay.
5 out of 5
by A verified traveler

Posted 24 Sep 2024
The staff are great and very accomodating. Very convenient location and good food. Its our go to place to stay in Chichester.
4 out of 5
by A verified traveler

Posted 21 Sep 2024
Staff very friendly and helpful. Food good. Room clean, but not enough sockets for charging, TV, lights, kettle and hairdryer
5 out of 5
by A verified traveler

Posted 9 Sep 2024
Our favourite place to stay in Chichester. It's close to transport, shopping and dining in addition to a great place to eat. The included breakfast choices are very good.
1 out of 5
by A verified traveler

Posted 6 Sep 2024
Made the mistake of booking twice so this is a second review. Indoor camping at its worst. Overcharged on room rate agreed with Expedia and unwilling to correct. No bedside light beside 2 of 3 beds. No proper shower in bathroom. No bathroom trash container. Loud noise from bar until 1am. Never again!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Sep 2024
5 out of 5
by A verified traveler

Posted 29 Aug 2024
Friendly down to earth staff that were polite and courteous. The room served its purpose very well, was clean and welcoming and both my wife and I had a great nights sleep. Food choice and quality was excellent and the breakfast makes me salivate just thinking about it. Excellent, would definitely book again should we come to the area another time, well done and thank you.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Aug 2024
4 out of 5
by A verified traveler

Posted 27 Aug 2024
good value for money