Ratings based on 997 Verified Reviews

4.6 out of 5
80% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 21 Dec 2024
They overbooked my room and didn’t even get me my hotel room I had booked.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Dec 2024
1 out of 5
by A verified traveler from long Grove

This traveler left a rating score only Posted 21 Dec 2024
5 out of 5
by A verified traveler

Posted 20 Dec 2024
The staff is wonderful at the Waldorf.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Dec 2024
5 out of 5
by A verified traveler

Posted 15 Dec 2024
Love the property, service and attention from the staff was outstanding, highly recommend
5 out of 5
by A verified traveler from Orland Park

Posted 13 Dec 2024
The property is very nice. Valet parking was chaotic. There was only one man taking care of the cars and luggage so the wait time was long. The fireplace in the room left the smell of gas, we turned off the fireplace and asked the front desk to send someone to check on it. Maintenance checked it with a meter and there was not a gas leak. We did not turn the fireplace back on.
5 out of 5
by A verified traveler

Posted 6 Dec 2024
Good property
5 out of 5
by A verified traveler

Posted 25 Nov 2024
It was amazing
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Nov 2024