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Waldorf Astoria Chicago

5.0 star property
Experience the epitome of luxury living with upscale amenities like an indoor pool and steam room to rejuvenate your senses.

Choose dates to view prices

Photo gallery for Waldorf Astoria Chicago

Exterior
Breakfast, lunch, dinner served; American cuisine
Bar (on property)
Bathroom
Sports facility
Luxury awaits at Waldorf Astoria Chicago, where guests can indulge in designer stores and gourmet American cuisine at Brass Tack. Enjoy Pilates classes, unwind with a Swedish massage or explore nearby Oak Street Beach and Museum of Contemporary Art Chicago.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Room service
  • Bar
  • Parking available
  • Housekeeping
The current price is P20,883
P24,514 total
includes taxes & fees
Mar 6 - Mar 7

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Waldorf Suite, Junior Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Waldorf Suite, Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom (One Bedroom Deluxe Suite)

View from room

Deluxe Suite, 1 Bedroom (One Bedroom Deluxe Suite)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 71 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Astoria Suite)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Astoria Suite)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Astoria Suite)

55-inch Smart TV with cable channels, Netflix, Hulu

Suite (Astoria Suite)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Corner

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 2 Bedrooms, Corner

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 141 sq m
  • City view
  • Sleeps 8
  • 2 King Beds

View all photos for Suite, 1 King Bed, Corner (Gold Coast Corner Suite)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Corner (Gold Coast Corner Suite)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 79.4 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

View from room

Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

Highlights

Terrace
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Presidential Suite, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • City view
  • Sleeps 8
  • 3 King Beds

View all photos for Suite, 1 Bedroom (One Bedroom Suite)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom (One Bedroom Suite)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 61 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed (One Bedroom Deluxe, Roll-in Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Suite, 1 King Bed (One Bedroom Deluxe, Roll-in Shower)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 71 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Separate tub and shower, deep soaking tub, designer toiletries

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Fireplace

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Fireplace

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Waldorf Suite, Junior Suite, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Waldorf Suite, Junior Suite, 1 King Bed, Accessible

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Gold Coast Corner, Roll-in Shower)

View from room

Suite, 1 King Bed, Accessible (Gold Coast Corner, Roll-in Shower)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Separate tub and shower, deep soaking tub, designer toiletries

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Roll-in Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (One Bedroom Suite, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Accessible (One Bedroom Suite, Roll-In Shower)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 61 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Roll-in Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Presidential Suite, 1 King Bed (Roll-in Shower)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 198 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

Highlights

Terrace
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
11 E. Walton Street, Chicago, IL, 60611

What's nearby

  • Michigan Avenue - 4 min walk
  • Chicago Riverwalk - 19 min walk
  • Millennium Park - 2 min drive
  • Grant Park - 2 min drive
  • Navy Pier - 4 min drive

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 5 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Gibsons Bar & Steakhouse - ‬2 min walk
  • ‪Maple & Ash - ‬4 min walk
  • ‪Doc B's Fresh Kitchen - ‬4 min walk
  • ‪Hugo's Frog Bar & Fish House - ‬3 min walk
  • ‪Dublin Bar & Grill - ‬3 min walk

About this property

Waldorf Astoria Chicago

Luxury boutique hotel near Michigan Avenue
Located close to Oak Street and Oak Street Beach, Waldorf Astoria Chicago provides a free grocery shopping service, a terrace, and designer stores on site. Active travelers can enjoy amenities like Pilates and fitness classes at this hotel. Treat yourself to a manicure/pedicure, a sports massage, or a facial at the onsite spa. The on-site American cuisine restaurant, Brass Tack, offers breakfast, brunch, lunch, dinner, and kids' meals. Yoga classes are offered at the health club; the property also has dry cleaning/laundry services, a fireplace in the lobby, and a bar. Free in-room WiFi is available to all guests, along with a business center and a hot tub.
You'll also enjoy perks such as:
  • An indoor pool
  • Full breakfast (surcharge), a free area shuttle, and valet parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Babysitting (surcharge), a porter/bellhop, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 214 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and deep soaking tubs
  • 55-inch HDTVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, refrigerators, and cookware/dishes/utensils

Languages

Arabic, Chinese (Mandarin), English, German, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 1 mi
  • Valet parking on site (USD 85 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bernard's
  • Brass Tack

Things to do

  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free area shuttle
  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7,911 square feet of conference space
  • 9 meeting rooms
  • Business center
  • Computer station

Outdoors

  • On a lake
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 19 floors
  • Art Deco architecture
  • Ballroom
  • Built in 2009
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Cookware, dishware, and utensils
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 to 50 for adults, and USD 10 to 30 for children
  • Valet parking fee: USD 85 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Waldorf Astoria
Waldorf Astoria Chicago
Waldorf Astoria Hotel Chicago
Waldorf Astoria Chicago Hotel
Waldorf Astoria Chicago Hotel
Waldorf Astoria Chicago Chicago
Waldorf Astoria Chicago Hotel Chicago

Frequently asked questions

Does Waldorf Astoria Chicago have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Waldorf Astoria Chicago?

As of Feb 9, 2025, prices found for a 1-night stay for 2 adults at Waldorf Astoria Chicago on Mar 6, 2025 start from P 20,882.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Waldorf Astoria Chicago pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 30 lbs per pet. There's a deposit of USD 150 per stay and a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Waldorf Astoria Chicago?

Valet parking is available for USD 85 per night.

What time is check-in at Waldorf Astoria Chicago?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Waldorf Astoria Chicago?

Check-out is at noon.

Where is Waldorf Astoria Chicago located?

Located in Downtown Chicago, this luxury hotel is within a 5-minute walk of Oak Street and Michigan Avenue. Oak Street Beach and Museum of Contemporary Art Chicago are also within 10 minutes. Chicago Station (Red Line) is only a 5-minute walk and Clark-Division Station is 8 minutes.

Waldorf Astoria Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 789 out of 1004 reviews
Rating 8 - Good. 115 out of 1004 reviews
Rating 6 - Okay. 45 out of 1004 reviews
Rating 4 - Poor. 27 out of 1004 reviews
Rating 2 - Terrible. 28 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and elegant property. Updated and quiet in an excellent location which is close to shopping and restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher, Marion

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and their etiquette was what I expect at a 5 star hotel. Thank you! The food was amazing at the restaurant. I highly recommend this hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Waldorf Astoria BMW7 series car was truely nice and also the suite on the 16th floor look likef house beautiful luxurious magazine the king size bed was thick and heavy the carpet was very thick the show was huge luxurious the tub was huge plenty of bath towels two heavy bath robes with Waldorf Astoria on them the luxurious snacks bar was full of many different treats alot of different drinks its worth the $450 a night 🌙 plus tax
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Fun
Stayed 1 night in Jan 2025

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful service, fantastic accommodations, highly recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ms

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked how attentive thw staff was. My date had a tag still attatched to him that we missed while heading out for brunch and shopping and the gentleman at the desk waived him over and let him know. Paid attention to the guest. We will definitely be back. Great staff
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa, Bridgewater

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property is very nice however it could use a common area and be more inviting in lobby. It seems somewhat stark and cold in lobby. There is nowhere to sit when you walk in but a small side lounge area that is not very inviting.
Stayed 1 night in Dec 2024

10/10 Excellent

Cosmo

Stayed 1 night in Dec 2024

10/10 Excellent

Judith

Stayed 2 nights in Dec 2024

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful & the spa was wonderful. The staff is exceptional. What I really loved was the private Pilates.
Stayed 1 night in Dec 2024

10/10 Excellent

Glenn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Waldorf Astoria was definitely a five star Hotel. The rooms were excellent. The accommodations were fantastic and more importantly the service we received was exceptional. They did everything to make her stay a great one. Traveling with a two-year-old is not normally easy especially at a nice hotel but they went out of their way to make it a fantastic experience. Everyone was so accommodating would highly recommend.
Stayed 3 nights in Dec 2024

10/10 Excellent

John and Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Tacha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
high end luxury hotel, rooms are beautiful and perfect at Christmas times with all the lights
Stayed 1 night in Dec 2024

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They overbooked my room and didn’t even get me my hotel room I had booked.
Stayed 1 night in Oct 2024

10/10 Excellent

Amit Ashok

Stayed 1 night in Nov 2024

2/10 Terrible

Courtny, long Grove

Stayed 1 night in Nov 2024

10/10 Excellent

Sally

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is wonderful at the Waldorf.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rachael

Stayed 2 nights in Nov 2024

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property, service and attention from the staff was outstanding, highly recommend
Stayed 2 nights in Dec 2024

10/10 Excellent

Marcella, Orland Park

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice. Valet parking was chaotic. There was only one man taking care of the cars and luggage so the wait time was long. The fireplace in the room left the smell of gas, we turned off the fireplace and asked the front desk to send someone to check on it. Maintenance checked it with a meter and there was not a gas leak. We did not turn the fireplace back on.
Stayed 1 night in Dec 2024

10/10 Excellent

Adebowale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 2 nights in Nov 2024

10/10 Excellent

kendra

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing
Stayed 2 nights in Nov 2024