Ratings based on 1,869 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
View of the room is shown exactly how shown on the pictures. The restaurant and bar inside is nice,
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Putri, Hotel Management
Thank you so much for taking the time to write this review and share your experience at our voco Chicago Downtown! We truly appreciate the compliments you shared about our facility. We know you have many options to choose from, and we are grateful that you have chosen us for your visit!! We look forward to serving you again in the future!!
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Putri, Hotel Management
Thank you so much for taking the time to write this review and share your experience at our voco Chicago Downtown! We truly appreciate the compliments you shared about our facility. We know you have many options to choose from, and we are grateful that you have chosen us for your visit!! We look forward to serving you again in the future!!
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Putri, Hotel Management
Thank you so much for taking the time to write this review and share your experience at our voco Chicago Downtown! We truly appreciate the compliments you shared about our facility. We know you have many options to choose from, and we are grateful that you have chosen us for your visit!! We look forward to serving you again in the future!!
by A verified traveler
Posted 19 Nov 2024
River view and convenience were great
Comment from Hotel Management
19 Nov 2024 by Putri, Hotel Management
Thank you so much for taking the time to write this review and share your experience at our voco Chicago Downtown! We truly appreciate the compliments you shared about our facility. We know you have many options to choose from, and we are grateful that you have chosen us for your visit!! We look forward to serving you again in the future!!
by A verified traveler
Posted 18 Nov 2024
The staff was very rude and would cut me off while I tried to talk to them about a situation. Charged my card extra money for no reason then said it would be refunded but it would take too long to get the money back
Comment from Hotel Management
19 Nov 2024 by Putri, Hotel Management
Thank you for your review. We are very sorry for falling short of showcasing the five-star service and amenities you are correct to expect. This is not the experience we strive for our guests to have. Your feedback is appreciated and has been communicated to our team to be used for hotel improvement. We hope that you'll return.
by A verified traveler
Posted 18 Nov 2024
It was clean and staff was friendly
Comment from Hotel Management
19 Nov 2024 by Putri, Hotel Management
Thank you so much for taking the time to write this review and share your experience at our voco Chicago Downtown! We truly appreciate the compliments you shared about our facility. We know you have many options to choose from, and we are grateful that you have chosen us for your visit!! We look forward to serving you again in the future!!
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Putri, Hotel Management
I wanted to take the time to let you know how much we I appreciate you ranking our property 5 stars!!! It is feedback from valued guests like yourself that keeps us motivated and striving to be the best hotel in the Midwest! I can always assure you that you can always expect friendly service and clean rooms each and every time that you stay at our property.
by A verified traveler
Posted 18 Nov 2024
Stunning!
Comment from Hotel Management
19 Nov 2024 by Putri, Hotel Management
I wanted to take the time to let you know how much we I appreciate you ranking our property 5 stars!!! It is feedback from valued guests like yourself that keeps us motivated and striving to be the best hotel in the Midwest! I can always assure you that you can always expect friendly service and clean rooms each and every time that you stay at our property.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Putri, Hotel Management
I wanted to take the time to let you know how much we I appreciate you ranking our property 5 stars!!! It is feedback from valued guests like yourself that keeps us motivated and striving to be the best hotel in the Midwest! I can always assure you that you can always expect friendly service and clean rooms each and every time that you stay at our property.
