Ratings based on 1,375 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Hotel Management, Hotel Management
Dear Ginaris, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team
by A verified traveler
Posted 20 Nov 2024
I had to pay fomy upgrade
Comment from Hotel Management
20 Nov 2024 by Hotel Management, Hotel Management
Dear Ariel, Thank you for recently staying with us at the Trump International Hotel and Tower Chicago. We value each guest, as we know that you have a choice when deciding where to stay while here in Chicago on business or pleasure. We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions. I have noted your rating and I assure you we will look at this as an opportunity for improvement. Thank you again for your feedback, we truly appreciate knowing about our guest’s experiences so we can celebrate our successes and address our challenges to better serve you in the future. We look forward to your return when you are in the area again. Sincerely, Gabriel Constantin General Manager
by A verified traveler
Posted 20 Nov 2024
Great stay but didn’t receive any vip rewards really
Comment from Hotel Management
20 Nov 2024 by Hotel Management, Hotel Management
Dear Joey, Thank you for recently staying with us at the Trump International Hotel and Tower Chicago. We value each guest, as we know that you have a choice when deciding where to stay while here in Chicago on business or pleasure. We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions. I have noted your rating and I assure you we will look at this as an opportunity for improvement. Thank you again for your feedback, we truly appreciate knowing about our guest’s experiences so we can celebrate our successes and address our challenges to better serve you in the future. We look forward to your return when you are in the area again. Sincerely, Gabriel Constantin General Manager
by A verified traveler
Posted 19 Nov 2024
Excellent
Comment from Hotel Management
19 Nov 2024 by Hotel Management, Hotel Management
Dear Youssef, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team
by A verified traveler
Posted 19 Nov 2024
The room was gorgeous with an excellent view of the city. The window actually appears bigger in person due to the high ceiling of the room. The room was fully stocked with a small kitchen. The bathroom was large and spacious and included a TV in the mirror. The only thing I didn’t like in the bathroom was that it didn’t fully close. It’s a sliding door with a gap and you can hear whoever is in the restroom which can make it awkward with a partner.
A member of the staff made my girlfriend and I uncomfortable from the rude looks they were giving us. My partner and I look young and we had on our backpacks to go venture into the city. One of the older employees downstairs kept staring at us in a rude manner like we didn’t belong there. It made my partner really uncomfortable and tainted the experience.
Comment from Hotel Management
19 Nov 2024 by Hotel Management, Hotel Management
Dear Thomas, Thank you for recently staying with us at the Trump International Hotel and Tower Chicago. We value each guest, as we know that you have a choice when deciding where to stay while here in Chicago on business or pleasure. We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions. I have noted your rating and I assure you we will look at this as an opportunity for improvement. Thank you again for your feedback, we truly appreciate knowing about our guest’s experiences so we can celebrate our successes and address our challenges to better serve you in the future. We look forward to your return when you are in the area again. Sincerely, Gabriel Constantin General Manager
by A verified traveler
Posted 19 Nov 2024
Wondeful expiriance awsome staff...great locatiom
Comment from Hotel Management
19 Nov 2024 by Hotel Management, Hotel Management
Dear Rafael, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team
by A verified traveler
Posted 19 Nov 2024
Love it
Comment from Hotel Management
19 Nov 2024 by Hotel Management, Hotel Management
Dear Jose, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team
by A verified traveler from Miami
Posted 17 Nov 2024
Largest luxury hotel rooms in Chicago with best views. Best bar with lake views. Excellent service.
Comment from Hotel Management
19 Nov 2024 by Hotel Management, Hotel Management
Dear Roberto, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team
by A verified traveler
Posted 17 Nov 2024
Best place to stay
Comment from Hotel Management
19 Nov 2024 by Hotel Management, Hotel Management
Dear Faiz, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team
by A verified traveler
Posted 17 Nov 2024
Super friendly and helpful staff , restaurants close by, the river walk. The pool and sauna were excellent.
Comment from Hotel Management
19 Nov 2024 by Hotel Management, Hotel Management
Dear Kerry, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team
