Ratings based on 546 Verified Reviews

4.4 out of 5
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Streamwood

Posted 3 Jan 2025
We TRUly enjoyed our stay here. The room is spot less. Hallways are always clean and smelling good all day, friendly staff, and alot of dining options around the area. The toiletries provided are of good quality - doesn’t dry your skin and makes your hair soft too. The bed and blankets are comfortable. Also, the Chicago Premium Outlet is only a few minutes away if you like to do some shopping. We will definitely come back to this hotel!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2025
5 out of 5
by A verified traveler

Posted 1 Jan 2025
Amazing
5 out of 5
by A verified traveler from Beaumont

This traveler left a rating score only Posted 1 Jan 2025
5 out of 5
by A verified traveler

Posted 1 Jan 2025
Its a quaint boutique type hotel, with modern touches. Its very clean. The coffee
4 out of 5
by A verified traveler from Charlotte

Posted 31 Dec 2024
The hotel is fairly new and facilities are in good condition. The beds are soft which can be hard on the back. Breakfast is okay except that the juices seem watered down. The hotel allows pets. I had to listen to two small dogs barking at each other in the next room in the middle of the night and that obviously wasn’t fun. Lady at the front desk neglected to offer an apology when I mentioned that to her. Overall it is acceptable for the price but not high on my recommendation list.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Dec 2024
3 out of 5
by A verified traveler

Posted 28 Dec 2024
The room was very small. Furnishings were sparse. Bed linens were cheap. Bed was uncomfortable. Rooms are cleaned every other day, which would be okay if the service provided was thorough. Toilet seat was left up, bed was not made, and paper products were not refreshed. Ran out of food for breakfast. Poor quality overall. Will NOT stay there again.
5 out of 5
by A verified traveler

Posted 28 Dec 2024
Awesome hotel amazing staff!! Relaxing vibe!! Have stayed at this location more than once! Employes all deserve a raise for their hospitality!!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Dec 2024