Ratings based on 847 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Lobby and shared space downstairs is beautiful and location is great in Fulton Market. We walked to many bars and restaurants and enjoyed the vibe. The rooms are underwhelming, no closet space, bathroom space lacking, and feel dated despite trying to go for a modern-industrial-chic vibe. The quality of the rooms do not match what the lobby area indicates. The hallways seem like they didn’t get touched in whatever remodel happened here. Overall I think it’s overpriced for what it delivers.
Comment from Hotel Management
21 Nov 2024 by The Emily Hotel, Hotel Management
Hello Pamela, thank you so much for taking the time to share your review with us and letting us know about your experience at our hotel. We hope we get the opportunity to welcome you back once again to the Emily hotel.
by A verified traveler
Posted 18 Nov 2024
Very cool and modern hotel. Staff was very nice and recommended great restaurants in the area.
Comment from Hotel Management
18 Nov 2024 by The Emily Hotel, Hotel Management
Hello Daniel, thank you so much for taking the time to share your review with us and letting us know about your experience at our hotel. We hope we get the opportunity to welcome you back once again to the Emily hotel.
by A verified traveler
Posted 18 Nov 2024
This was a pleasant surprise! The Emily is a legit luxury hotel with a great staff and multiple bars!
Comment from Hotel Management
18 Nov 2024 by The Emily Hotel, Hotel Management
Hello James, thank you so much for taking the time to share your review with us and letting us know about your experience at our hotel. We hope we get the opportunity to welcome you back once again to the Emily hotel.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by The Emily Hotel, Hotel Management
Hello Nahil, thank you so much for taking the time to share your review with us and letting us know about your experience at our hotel. We hope we get the opportunity to welcome you back once again to the Emily hotel.
by A verified traveler
Posted 18 Nov 2024
The property was nice, in a great location. The service we received on 3 separate occasions was terrible. In the coffee bar, the server really did not want to be there and it felt like a hassle that we were trying to order a drink, at reception I had to ask to speak to a manager to get another chair so me and my wife could both use the desk in our room, I am amazed you can say you don't have a spare chair in the whole hotel. In the restaurant Fora, the front of house was rude and dismissive, in what is meant to be an upscale dining environment. Other staff were very friendly but the hotel was let down but these couple of examples of extremely poor service.
Comment from Hotel Management
18 Nov 2024 by The Emily Hotel, Hotel Management
Hello Ben, thank you so much for taking the time to share your review with us and letting us know about your experience at our hotel. We hope we get the opportunity to welcome you back once again to the Emily hotel.
by A verified traveler
Posted 17 Nov 2024
Excellent, friendly staff and nice amenities
Comment from Hotel Management
17 Nov 2024 by The Emily Hotel, Hotel Management
Hello Katie, thank you so much for taking the time to share your review with us and letting us know about your experience at our hotel. We hope we get the opportunity to welcome you back once again to the Emily hotel.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by The Emily Hotel, Hotel Management
Hello Samantha, thank you so much for taking the time to share your review with us and letting us know about your experience at our hotel. We hope we get the opportunity to welcome you back once again to the Emily hotel.
by A verified traveler from Fort Wayne
Posted 17 Nov 2024
Nice room. Friendly staff. Clean. Perfect location in the Fulton Market District.
Comment from Hotel Management
17 Nov 2024 by The Emily Hotel, Hotel Management
Hello Sarah, thank you so much for taking the time to share your review with us and letting us know about your experience at our hotel. We hope we get the opportunity to welcome you back once again to the Emily hotel.
by A verified traveler
Posted 17 Nov 2024
Great service and awesome location
Comment from Hotel Management
17 Nov 2024 by The Emily Hotel, Hotel Management
Hello Matt, thank you so much for taking the time to share your review with us and letting us know about your experience at our hotel. We hope we get the opportunity to welcome you back once again to the Emily hotel.
by A verified traveler
Posted 16 Nov 2024
It was a nice experience. The hotel was very clean and the staff was very welcoming.
Comment from Hotel Management
16 Nov 2024 by The Emily Hotel, Hotel Management
Hello Arturo, thank you so much for taking the time to share your review with us and letting us know about your experience at our hotel. We hope we get the opportunity to welcome you back once again to the Emily hotel.
