Ratings based on 975 Verified Reviews

4.2 out of 5
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 Nov 2024
From the staff to room every was very impressed thank u
Comment from Hotel Management
26 Nov 2024 by The CL, Hotel Management
Hi Jason,We are so glad you enjoyed your stay with us. We hope to see you again soon!!
5 out of 5
by A verified traveler

Posted 25 Nov 2024
Room was very clean, bedding was clean, fridge was cold and hot tub was a pleasure!
Comment from Hotel Management
25 Nov 2024 by The Champagne Lodge, Hotel Management
Thank you for your review. We are glad you enjoyed your stay. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted 24 Nov 2024
The hot tub, fire place ambiance steam room. Love it
Comment from Hotel Management
24 Nov 2024 by Ron, Hotel Management
Thank you so much for your kind review!
3 out of 5
by A verified traveler from Leesburg

Posted 24 Nov 2024
Some things didn't work, I expected something different. All the personnel is great, the rooms are comfortable.
Comment from Hotel Management
24 Nov 2024 by Ron, Hotel Management
Mr. VICTOR HUGO MADERA ROJAS, you stayed 5 nights with us and you did not say anything!!!!We did check your suite after your departure and EVERYTHING works perfect - your lights jacuzzi, shower, TV, WiFi, fridge, and microwave.
4 out of 5
by A verified traveler

Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Ron, Hotel Management
Thank you for your review!
5 out of 5
by A verified traveler

Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Ron, Hotel Management
Thank you Pablo for your excellent review!
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Loved it!
Comment from Hotel Management
21 Nov 2024 by The CL, Hotel Management
Hi Robert,We are happy to hear that you enjoyed your nights with us, and we would be happy to have you stay with us again.Thanks,
5 out of 5
by A verified traveler

Posted 20 Nov 2024
A place for adult only with no adult movies
Comment from Hotel Management
20 Nov 2024 by The CL, Hotel Management
Thank you for your review, we hope to see you again!
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Second time there and it doesn’t disappoint
Comment from Hotel Management
19 Nov 2024 by The CL, Hotel Management
Thank you so for your review! Very happy to hear you enjoyed your here for the second time. We hope to see you for the 3rd time and many more! Have a great day!
2 out of 5
by A verified traveler

Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Ron, Hotel Management
Mr. Brian Janowski,EVERYTHING in your suite worked perfect!!!!1. You did not book an Executive otr Pool suite, which a steam shower is ONLY available in these 2 suites.. 2. You booked a Premium suite and received a FREE UPGRADE to a much larger jacuzzi - so, just say Thank you!3. The front desk agent offered to go to your room and assist you, but said "I am OK".I guess now you are not OK (For whatever reason). So please, next time, book a suite somewhere!Take care!