Ratings based on 1,356 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Allegro Royal Sonesta Chicago Loop , Hotel Management
Thank you for your rating
by A verified traveler
Posted 24 Nov 2024
Amazing stay
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Allegro Royal Sonesta Chicago Loop , Hotel Management
Thank you for your rating.
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Allegro Royal Sonesta Chicago Loop , Hotel Management
Thank you for rating.
by A verified traveler from Golden
Posted 22 Nov 2024
Room was clean and comfortable. Staff was helpful and pleasant. Bathroom needed plumbing and electrical maintenance. Left report of issues at time of checkout.
Comment from Hotel Management
22 Nov 2024 by Royal Sonesta, Hotel Management
We are so pleased that you enjoyed your time here with us. Thank you so much, for your feedback that you shared with our team. We hope in the near future we will have an opportunity to host you again.
by A verified traveler
Posted 22 Nov 2024
Super clean and conveniently located. I loved the style of the decor and how peaceful it was. I will definitely stay here on my next visit.
Comment from Hotel Management
22 Nov 2024 by Royal Sonesta, Hotel Management
What a pleasure to hear that you enjoyed and love loved your stay with us.
by A verified traveler
Posted 20 Nov 2024
Watch out for the Valet Parking. All cars need to be out by noon if your intention is not to use the valet parking no longer. They will charge you for the whole day after.
Comment from Hotel Management
20 Nov 2024 by Allegro Royal Sonesta Chicago Loop , Hotel Management
Thank you for your review, we will investigate this issue. We thank you for your stay with us.Warm Regards,
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Allegro Royal Sonesta Chicago Loop , Hotel Management
Thank you for your rating. Best,
by A verified traveler
Posted 18 Nov 2024
The Allegro is one of our go-to hotels for an overnight or 2-night stay in Chicago because of its fab location in the heart of the Loop/theater-land. It is a refurbished 1926 building, so the rooms (at least the ones we are assigned to) are very small and the bathrooms and closets are laughably tiny. It is scrupulously clean and the staff are always friendly and helpful. I would rate this an excellent 3-star hotel. The BIG PROBLEM though is that they tack on an exorbitant Resort Fee, aka Destination Charge, aka JUNK FEE. It serves no purpose except to deceive online customers into thinking that the nightly rate is less than it really is. They do offer a small partial credit designed to drive you to the restaurant (which is closed Sundays and Mondays), to the small bar, or to buy snacks that you don't want. I hope that someday these fees are illegal. Meantime, I try to avoid hotels that charge them, but often we are stuck with them.
Comment from Hotel Management
19 Nov 2024 by Royal Sonesta, Hotel Management
Thank you for choosing The Allegro Royal Sonesta.We are so sorry that your most recent experience was not to your liking, but we do want to thank you for your feedback. We Will take all of this information and share it with our team .
by A verified traveler
Posted 18 Nov 2024
Great stay for a weekend trip, located in a central area. All staff were thoughtful and helpful. It is a one minute walk to the subway so it’s super convenient to get anywhere, including the airport.
Comment from Hotel Management
19 Nov 2024 by Royal Sonesta, Hotel Management
We are so happy to hear that you enjoyed your time here with us. Hopefully in the near future we will have the pleasure of hosting you.
