Ratings based on 993 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 21 Oct 2024
Very nice staff so helpful
by A verified traveler from De Pere
Posted 19 Oct 2024
by A verified traveler
Posted 17 Oct 2024
Staff so nice and friendly, special praise for Steve, everything clean and tidy as in the pictures
All recommendations for this accommodation!
by A verified traveler
Posted 14 Oct 2024
Staff was pretty rude. The room did not have towels or sheets for the pull out bed along with no pillow for it. They gave us a room where the halls were being painted so the room smelled like paint thinner.
by A verified traveler
Posted 13 Oct 2024
Felt seriously unsafe at this property. Scary people all over the property. Blood on the duvet. Shower didn’t drain. Clicking noises all night. Someone pulled the fire alarm. Loud blaring buzzer at the front desk that goes off every 30 minutes. Shocked I did not get bed bugs.
by A verified traveler
Posted 12 Oct 2024
Carpet very dirty and the bathroom tub was very gross had to clean it myself.
by A verified traveler
Posted 6 Oct 2024
Lot of smoking in the area. Even non smoking room smelled of cigarettes.
by A verified traveler
Posted 10 Sep 2024
Given notice to check out by 8:00 on our last day because of work in the hall. No offer to have a different room Chair was broken. Coffee put out for us in the morning but they had no cups
Questionable people hanging around the front and in parking lot at night. Refrigerator not working properly.
by A verified traveler
Posted 23 Aug 2024 on Hotels
This hotel was not as advertised. Checking in, they messed up our reservation. We booked 2 rooms side by side. They had one. They ended booking the second room 6 rooms down the hall. I had children with me, that’s why I needed side by side rooms.
Both room were in poor condition. First room had what seriously looked like blood smeared in the lampshade. There was more of the dried substance on the cord of the hair dryer in the bathroom. There was a chip in the bath tub that was rusting and rust around the drainage hole. The second room had a piece of the carpet cut out and nothing covering it. The bathtub did not drain so the water filled the tub after showering. There was no bath towels in the bathroom. Went to the front desk to tell them and they handed us only hand towels and said cleaning people have left for the day. Website said there was breakfast but when asked in the morning, front desk clerk said they only had coffee. Horrible experience. Would never recommend this place to anyone.
