Ratings based on 971 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Baraboo
Posted 22 Dec 2024
Staff is great
by A verified traveler
Posted 20 Dec 2024
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Customer Service, Hotel Management
We appreciate the feedback, Daniel.We're disappointed to hear you were dissatisfied with your recent stay. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.
by A verified traveler
Posted 15 Dec 2024
Great hotel!
Comment from Hotel Management
16 Dec 2024 by Customer Service, Hotel Management
Jonathan, it’s wonderful to hear you had a great time at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. We hope to welcome you back again soon!
by A verified traveler
Posted 13 Dec 2024
Everything was great
Comment from Hotel Management
15 Dec 2024 by Customer Service, Hotel Management
Russ, we're thrilled you enjoyed your stay at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. We look forward to welcoming you back for another great experience!
by A verified traveler from Orleans
Posted 12 Dec 2024
Room too cold. Windows poorly insulated.
Comment from Hotel Management
13 Dec 2024 by Customer Service, Hotel Management
Ann, thank you for sharing your feedback. It's unfortunate that the room temperature wasn't quite right for your comfort. The team is always eager to assist with any concerns to ensure a comfortable stay. We appreciate your insights and hope to have another opportunity to welcome you back to Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel.
by A verified traveler
Posted 11 Dec 2024
Great property. Airport shuttle was very nice.
Comment from Hotel Management
12 Dec 2024 by Customer Service, Hotel Management
Maryjo, we’re delighted you loved your experience at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. It's wonderful that you found the airport shuttle convenient. We look forward to welcoming you back soon!
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
11 Dec 2024 by Customer Service, Hotel Management
Andrew, we're thrilled you enjoyed your stay at Staybridge Suites Chicago O'Hare - Rosemont. Thank you for choosing us, and we hope to welcome you back soon!
by A verified traveler
Posted 7 Dec 2024
I honestly can say everything was fine and excellent costumer service.
Comment from Hotel Management
8 Dec 2024 by Customer Service, Hotel Management
Alicia, thank you for staying with us at Staybridge Suites Chicago O'Hare - Rosemont. We are thrilled to hear that everything met your expectations and that our team members provided excellent customer service. We're looking forward to welcoming you back for another enjoyable experience.
by A verified traveler
Posted 6 Dec 2024
Comment from Hotel Management
7 Dec 2024 by Customer Service, Hotel Management
John, we’re thrilled you enjoyed your stay at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. We hope to welcome you back soon!
