Ratings based on 1,411 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
they extorted all my money and would not return
Comment from Hotel Management
22 Nov 2024 by JS, Hotel Management
Thank you for choosing to book with us Riddles. I apologize for the issues that you experienced with your reservation. With a nonrefundable reservation, it is paramount to be careful to book exactly what you want as there are no refunds or modifications. I certainly understand the frustration and hope you will allow us to welcome you back to Chicago the next time you are in town.
by A verified traveler
Posted 22 Nov 2024
Great place great staff
Comment from Hotel Management
23 Nov 2024 by BK, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 22 Nov 2024
Everything was good including the staff.
Comment from Hotel Management
23 Nov 2024 by BK, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 22 Nov 2024
Everything was great for the stay
Comment from Hotel Management
23 Nov 2024 by BK, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 22 Nov 2024
Room was nice. Service was great. We had a little inconvenience with the room cleanness but the front desk employee helped us and move us to another room. Breakfast was good. The room was excellent for my family. Definitely we will stay there again.
Comment from Hotel Management
23 Nov 2024 by BK, Hotel Management
Thank you for your feedback
by A verified traveler from Middlesex
Posted 22 Nov 2024
New rooms
Comment from Hotel Management
23 Nov 2024 by BK, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 19 Nov 2024
Greta location
Comment from Hotel Management
20 Nov 2024 by BK, Hotel Management
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by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by BK, Hotel Management
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by A verified traveler
Posted 19 Nov 2024
We were very happy with out visit!!
Comment from Hotel Management
19 Nov 2024 by BK , Hotel Management
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by A verified traveler
Posted 19 Nov 2024
Horrible rooms smelly lights turn off by themself
This is a catfish do not book!!
Comment from Hotel Management
19 Nov 2024 by BK, Hotel Management
Thank you for your feedback
