Sheraton Grand Chicago Riverwalk

4.0 star property
Riverwalk Chicago hotel in Downtown Chicago with 3 restaurants

Choose dates to view prices

Photo gallery for Sheraton Grand Chicago Riverwalk

Exterior
Water view
Fitness facility
Lake view
Exterior
Experience the vibrant energy of Sheraton Grand Chicago Riverwalk, nestled near Millennium Park and John Hancock Center. This hotel offers a unique blend of convenience and relaxation with its grocery store, 3 restaurants, coffee shop/cafe, indoor pool with sun loungers, garden and dry cleaning/laundry services.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Bar
  • Breakfast available
  • Pet friendly
The current price is P9,803
P13,210 total
includes taxes & fees
Feb 21 - Feb 22

Room options

Available filters for rooms
Showing 20 of 20 rooms

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Lake View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 66 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 31 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 66 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, River View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 31 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Day bed
Blackout drapes/curtains
  • 33 sq m
  • River view
  • Sleeps 5
  • 2 Double Beds

Club Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking, Lake View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 57 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking, River View (Pool Access)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • River view
  • Sleeps 7
  • 1 Double Bed

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 1 Double Bed

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, River View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 31 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
301 E North Water St, Chicago, IL, 60611

What's nearby

  • Michigan Avenue - 6 min walk
  • Millennium Park - 11 min walk
  • Art Institute of Chicago - 15 min walk
  • Navy Pier - 17 min walk
  • Willis Tower - 2 min drive

Getting around

  • Grand Station (Red Line) - 12 min walk
  • Millennium Station - 13 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 40 min drive

Restaurants

  • ‪Swissotel Chicago - ‬5 min walk
  • ‪The Northman Beer & Cider Garden Riverwalk - ‬15 min walk
  • ‪Regency Club at Hyatt Regency Chicago - ‬7 min walk
  • ‪American Craft Kitchen & Bar - ‬7 min walk
  • ‪Swissôtel Chicago Lobby Lounge - ‬5 min walk

About this property

Sheraton Grand Chicago Riverwalk

Upscale hotel near Michigan Avenue
Located close to Millennium Park and John Hancock Center, Sheraton Grand Chicago Riverwalk provides a grocery/convenience store, a terrace, and a coffee shop/cafe. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and American cuisine. Free WiFi in public areas is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An indoor pool with sun loungers
  • Continental breakfast (surcharge), self parking (surcharge), and express check-out
  • Smoke-free premises, luggage storage, and an elevator
  • 43 meeting rooms, tour/ticket assistance, and a computer station
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 1218 rooms boast comforts such as pillow menus and laptop-friendly workspaces, in addition to perks like desk chairs and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Free toiletries and hair dryers
  • Flat-screen TVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:30 AM for a fee: USD 32 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • ChiBar
  • Chicago Burger Company
  • LB Bistro and Patissere
  • Link
  • Shulas Steak House

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 125,000 square feet of conference space
  • 43 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Elevator (48 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (49 inches high)
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 0 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 32 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 70 per day (in/out privileges)
  • Pet fee: USD 0 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Chicago Hotel & Towers
Sheraton Chicago Towers
Chicago Sheraton
Sheraton Grand Chicago Hotel
Sheraton Grand Chicago
Sheraton Grand Chicago
Sheraton Chicago Riverwalk
Sheraton Grand Chicago Riverwalk Hotel
Sheraton Grand Chicago Riverwalk Chicago
Sheraton Grand Chicago Riverwalk Hotel Chicago

Frequently asked questions

Does Sheraton Grand Chicago Riverwalk have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Sheraton Grand Chicago Riverwalk?

As of Feb 9, 2025, prices found for a 1-night stay for 2 adults at Sheraton Grand Chicago Riverwalk on Feb 21, 2025 start from P 9,803.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grand Chicago Riverwalk pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 0 per pet, per day. Service animals are exempt from fees.

How much is parking at Sheraton Grand Chicago Riverwalk?

Self parking is available for USD 70 per day.

What time is check-in at Sheraton Grand Chicago Riverwalk?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Grand Chicago Riverwalk?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sheraton Grand Chicago Riverwalk located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of Michigan Avenue and Millennium Park. Art Institute of Chicago and Navy Pier are also within 1 mi (2 km). Grand Station (Red Line) is 12 minutes by foot and State Station is 12 minutes.

Sheraton Grand Chicago Riverwalk Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 738 out of 1293 reviews
Rating 8 - Good. 246 out of 1293 reviews
Rating 6 - Okay. 132 out of 1293 reviews
Rating 4 - Poor. 83 out of 1293 reviews
Rating 2 - Terrible. 94 out of 1293 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2025

4/10 Poor

david

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Cherie

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I have stayed two previous times at this property. I chose again based on location, convenience and services offered. The only option for dining, snacks, cocktails and coffee was Shula's steakhouse and the cafe which had extremely limited hours. The Chi Town bar was closed the entire time we were there. For drinks prior to dinner, Shula's was our only in hotel option. The restaurant and bar area were both dirty and uninviting. I don't mind paying for good for or wine, but the conditions and quality do not come close to what you pay. After a day of exposed to extreme cold, there was not one option for an afternoon coffee or hot tea as the cafe closed late morning. I fully understand that staffing can be an issue. However, the other hotels close by we visited had plenty of options for what the Sheraton was lacking. It is rare that I leave a review of this kind as I'm aware of situations beyond the control of staff, but for the type and size of this hotel, I was shocked at the limited offerings. On a good note, the staff were extremely friendly and apologetic for these limitations. Customer service was the only thing the Sheraton got right this trip.
Stayed 3 nights in Jan 2025

6/10 Okay

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Really nice and close to walk to most everything. We saw they had a chi bar, burger joint and an ala-carte restaurant on their website so we chose to stay here. To find out on a Saturday eve they were all closed. Only thing that was open was a high end steak establishment. We ventured out and found good grub but was disappointed the advertised options were not open.
Stayed 1 night in Jan 2025

4/10 Poor

Hany

Traveled with partner
Disliked: Amenities
Sheraton used to be a great place to stay, but unfortunately, that is no longer the case. The restaurant was empty, and the food was overpriced and of poor quality. Despite Chicago’s cold weather, the room was only equipped with a thin sheet for warmth. Additionally, the surrounding area appeared unkempt, which detracted from the overall experience. For the amount of money we spent, I would prefer to stay elsewhere. A hotel should prioritize maintaining a clean and appealing appearance to provide guests with a comfortable and enjoyable stay. I would recommend choosing any other hotel—it will be a better use of your money.
Stayed 1 night in Jan 2025

10/10 Excellent

Noel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Samantha

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
HVAC does not work. Hallway was flooded from a sprinkler
Stayed 4 nights in Jan 2025

10/10 Excellent

EVAN

Stayed 1 night in Dec 2024

8/10 Good

Nicholas

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Tim

Traveled with group
Liked: Property conditions & facilities
Awesome hotel
Stayed 2 nights in Jan 2025

2/10 Terrible

Narinder

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not very friendly front desk person, no valet service. Extremely expensive breakfast, $40 for one person.
Stayed 2 nights in Jan 2025

8/10 Good

Ashraf

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

10/10 Excellent

Lina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Doriana

Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This property was clean and comfortable with exceptional seating in the lobby and bar. Breakfast was expensive but very good with a very helpful staff. The room was spacious, clean and comfortable. My only disappointment was the lack of self serve water and coffee and the ridiculously expensive parking.
Stayed 2 nights in Jan 2025

8/10 Good

Tera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, safe and fun.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super friendly and very helpful and the room was amazing and the great view
Stayed 1 night in Jan 2025

4/10 Poor

Nikia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
When we checked in that was fine but once we went to our room the key didn't work we were on the 11th floor I had to wait to long to get some help I had to call twice. We had to walk what felt like a mile to a parking structure across the street because the parking garage at the hotel was full. I have arthritis in my knees and the bell man didn't care at all Unacceptable They gave me no accommodations at all.
Stayed 1 night in Dec 2024

10/10 Excellent

Saif

Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a nice location. We arrived early and we were able to check in before the check in time, what a plus! Hotel had music in lobby for New Years, very nice (not my kind of music). The room had a great view! My husband and I sat by tables outside the bar and decided to walk to bar and order, the waiter was not happy we did that and told us we needed to sit by the bar then. If he approached me one more time, I would've gone to management since we did get a room at hotel. He was not nice!
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
simply as good as advertised
Stayed 9 nights in Dec 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2024