Ratings based on 973 Verified Reviews

3.0 out of 5
100% of guests recommend
3.0 Room cleanliness
3.4 Service & staff
3.4 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Dec 2024
Great service at the front desk and great room service
1 out of 5
by A verified traveler

Posted 20 Dec 2024
Comment from Hotel Management
21 Dec 2024 by General Manager, Hotel Management
Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements that are necessary. I hope we are provided another chance and your party would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards,Tajas Patel
5 out of 5
by A verified traveler

Posted 19 Dec 2024
it would have been nice if the room had a fridge and microwave.
Comment from Hotel Management
20 Dec 2024 by General Manager, Hotel Management
Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements that are necessary. I hope we are provided another chance and your party would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards,Tajas Patel
1 out of 5
by A verified traveler

Posted 17 Dec 2024
Staff was rude, u ended up leaving the same day but they did not give me my money back. This place is s disgrace, not family friendly and is very unsafe.
Comment from Hotel Management
17 Dec 2024 by General Manager, Hotel Management
Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements that are necessary. I hope we are provided another chance and your party would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards,Tajas Patel
1 out of 5
by A verified traveler

Posted 17 Dec 2024
Comment from Hotel Management
17 Dec 2024 by General Manager, Hotel Management
Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements that are necessary. I hope we are provided another chance and your party would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards,Tajas Patel
3 out of 5
by A verified traveler

Posted 16 Dec 2024
Tv doesnt work rm 145. I dont think the cleaners know how to clean. Theres always roach in that rm, i killed another one yesterday
Comment from Hotel Management
16 Dec 2024 by General Manager, Hotel Management
Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements that are necessary. I hope we are provided another chance and your party would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards,Tajas Patel
4 out of 5
by A verified traveler

Posted 15 Dec 2024
Convenient spot to stay between Great Lakes and Chicago. Easy in between without travelling too far back and forth. Average rooms, minor issues but nothing major to make a big deal about.
Comment from Hotel Management
16 Dec 2024 by General Manager, Hotel Management
Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements that are necessary. I hope we are provided another chance and your party would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards,Tajas Patel
2 out of 5
by A verified traveler

Posted 11 Dec 2024
My first room was a terrible mess. Cigaret buds in the bathroom, awful smell, and loud noises from the AirCon. Second room was a bit better but the smell was still there and the bathroom was stained.
Comment from Hotel Management
12 Dec 2024 by General Manager, Hotel Management
Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements that are necessary. I hope we are provided another chance and your party would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards,Tajas Patel
1 out of 5
by A verified traveler

Posted 11 Dec 2024
extremely dirty. everything was stained and/or dirty. sheets, blankets, toilet, shower. we moved to a second room and it was better but still unclean. we didn’t even feel comfortable showering here because it was so dirty. there was huge stains on every single piece of linen, the beds, the walls. staff was reasonably accommodating. would not stay here again.
Comment from Hotel Management
11 Dec 2024 by General Manager , Hotel Management
Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements that are necessary. I hope we are provided another chance and your party would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards,Tajas Patel
4 out of 5
by A verified traveler

Posted 10 Dec 2024
Comment from Hotel Management
10 Dec 2024 by General Manager, Hotel Management
Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements in the future. I hope you stay true to your word and would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards,Tajas Patel