Ratings based on 1,123 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
Happy holiday to all
Comment from Hotel Management
18 Dec 2024 by Brand Experience Team, Hotel Management
Hi Betnahrine, Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon! Natalie #Team6
by A verified traveler
Posted 16 Dec 2024
by A verified traveler
Posted 15 Dec 2024
Price.
Comment from Hotel Management
16 Dec 2024 by Brand Experience Team, Hotel Management
Hi Munk,Thank you for positively rating your stay!Lilith#Team6
by A verified traveler
Posted 11 Dec 2024
Staff was responsive to my needs.
Only complaint, could have used more than 1 microwave in breakfast area.
Comment from Hotel Management
12 Dec 2024 by Nancy Y., Hotel Management
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6
by A verified traveler
Posted 9 Dec 2024
The staff were wonderful but the second floor constantly had the strongest smell of someone smoking weed despite the place being for non-smokers. It was never addressed over the many days we were there. The only other thing of complaint is that we never got any cleaning and had to ask for towels ourselves.
Comment from Hotel Management
10 Dec 2024 by Nancy Y., Hotel Management
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
by A verified traveler
Posted 7 Dec 2024
by A verified traveler
Posted 3 Dec 2024
Everything was perfect
Comment from Hotel Management
4 Dec 2024 by Brand Experience Team, Hotel Management
Hi Betnahrine,Thank you for the excellent review! We hope to see you soon.Lilith#Team6
by A verified traveler
Posted 1 Dec 2024
I had a morning flight and was assigned a room with a broken shower. I didn’t check the shower during check-in, but I believe it’s the staff’s responsibility to ensure everything is in working order beforehand. Additionally, the mattresses are outdated, resembling those from the 90s. I also felt that I experienced bias during my stay.
Comment from Hotel Management
2 Dec 2024 by Brand Experience Team, Hotel Management
Hi Divyarth,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
by A verified traveler
Posted 29 Nov 2024
Slow internet.
Comment from Hotel Management
5 Dec 2024 by Brand Experience Team, Hotel Management
Hi Mun k,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6
by A verified traveler
Posted 29 Nov 2024
No breakfast like in other hotels.
