Ratings based on 907 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
Comment from Hotel Management
23 Dec 2024 by Manager, Hotel Management
Hello Criselda, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
by A verified traveler
Posted 20 Dec 2024
Dog friendly
Comment from Hotel Management
21 Dec 2024 by Manager, Hotel Management
Hello Criselda,We are delighted to hear that you found our hotel to be dog-friendly. It is always a pleasure to welcome furry friends to our establishment. If you have any feedback or suggestions on how we can further enhance your experience in the future, please do not hesitate to let us know.
by A verified traveler
Posted 15 Dec 2024
My room was clean and the staff was friendly and attentive
Comment from Hotel Management
15 Dec 2024 by Manager, Hotel Management
Hello Patrick,We are delighted to hear that you found our rooms clean and that our staff provided friendly and attentive service. Our team strives to ensure all guests have a comfortable and memorable stay with us. Thank you for sharing your positive experience, and we hope to welcome you back soon.
by A verified traveler
Posted 12 Dec 2024
Comment from Hotel Management
13 Dec 2024 by Manager, Hotel Management
Hello Toni,We're glad to hear you enjoyed your stay with us. We hope to welcome you back soon for an even better experience!
by A verified traveler from Libertyville
Posted 30 Nov 2024
Comment from Hotel Management
1 Dec 2024 by Manager, Hotel Management
Hello Richard,We appreciate you choosing to stay with us. Should you have any concerns or feedback, please do not hesitate to reach out to us directly. We value your input and hope to welcome you back in the future for an improved experience.
by A verified traveler
Posted 30 Nov 2024
The heater did not work. It woul start but not heat up the room
Comment from Hotel Management
1 Dec 2024 by Manager, Hotel Management
Hello Maria,We apologize for any inconvenience you experienced with the heater in your room. Your feedback will be shared with our maintenance team for further investigation and improvement. Please feel free to reach out to our management team for any further assistance. Thank you for bringing this to our attention.
by A verified traveler from Mishawaka
Posted 30 Nov 2024
Noise
Comment from Hotel Management
1 Dec 2024 by Manager, Hotel Management
Hello Melissa,We're sorry to hear about the noise issue during your stay. Guest comfort is important to us, and we regret any inconvenience caused. Your feedback will be shared with our team for further review and improvements. We appreciate you bringing this to our attention and hope to welcome you back for a more enjoyable experience.
by A verified traveler from Mishawaka
Posted 30 Nov 2024
Too noisy and people sitting around the hallway.
Comment from Hotel Management
1 Dec 2024 by Manager, Hotel Management
Hello Melissa,We apologize for any inconvenience caused by noise disturbances during your stay. Your feedback will be shared with our team for further improvement of our guest experience. Feel free to reach out to our management team for any further assistance or feedback you may wish to provide in the future.
by A verified traveler from Mishawaka
Posted 28 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Manager, Hotel Management
Hello Melissa, We're sorry to hear that your stay did not meet your expectations. Please reach out to us directly to share any details about your experience so we can address any concerns and improve our services for future guests.
by A verified traveler from Mishawaka
Posted 25 Nov 2024
Too much noise in the hallway people are sitting down in front of your room and in the hallway
Comment from Hotel Management
28 Nov 2024 by Manager, Hotel Management
Hello Melissa, We apologize for any inconvenience caused by noise disturbances during your stay. Please rest assured that guest comfort and security are our top priorities, and we will ensure that your feedback is shared with the appropriate team for review. We hope you will consider staying with us again in the future.
