Ratings based on 419 Verified Reviews
4.2 Room cleanliness
3.7 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
This place looked real nice. It’s a shared place but it was just me the night I stayed and everything was awesome.
Comment from Hotel Management
2 Jan 2025 by McCormick Guesthouse , Hotel Management
We are incredibly grateful that you took the time out to leave us a 5-Star review
by A verified traveler
Posted 21 Dec 2024
I did not like location and not enough emnesty like bath soap and so
Comment from Hotel Management
2 Jan 2025 by McCormick Guesthouse , Hotel Management
Thank you for taking the time to leave a review for us.All important information related to the booking, amenities, and things included in the stay ate noted in the website, it's a written information prior to the confirmation of your reservation.Thank you!
by A verified traveler
Posted 9 Dec 2024
This is my second time staying and I was disappointed in the response from the staff. I didn’t receive check in information until hours before I left my location, the room I was in was extremely cold and had a draft coming from the vent and the window, which led to me have a cold now and when asked if there was an on-site washer and dryer, I was told one thing, communicated that with the housekeeper, who in turn locked the door and while in the restroom, in haste, he walked in on me without knocking on the door first.
Comment from Hotel Management
19 Dec 2024 by Villa Dubious , Hotel Management
We apologize for any inconveniences this may have caused you. Few things to note on your review, we send check in instructions a day prior or morning on the day of your arrival. If this was booked through a booking site, the check in instructions would be on the booking sites page or your app.Next is the room, we are always available for communication and requests, I'm afraid your room's temperature was not communicated to us, had we known you are cold we would have adjusted the temperature, also there is a spare space heater in every room that guests can use for added warmth.We do not have a washer-dryer that's available for guest's use, we have that noted on our website.Lastly, we are truly sorry on what you experienced in the bathroom. We will let our housekeeper know to always be aware when cleaning in the common areas of the house.Thank you for leaving a review.
by A verified traveler
Posted 27 Nov 2024
The staff were not helpful at all
Comment from Hotel Management
28 Nov 2024 by Management , Hotel Management
Thank you for taking the time to share your feedback. We appreciate your honesty, as it helps us identify areas where we can improve. We're disappointed to hear that you didn't find our staff helpful. We strive to provide excellent customer service, and we'll use your feedback to train our staff. Thank you.
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Management , Hotel Management
Thank you so much for your review! We're glad you enjoyed your stay in our place. We look forward to welcoming you back again soon!
by A verified traveler
Posted 25 Nov 2024
Bad
Comment from Hotel Management
28 Nov 2024 by Management , Hotel Management
We're sorry to hear that your experience wasn't what you expected. We value your feedback and take it seriously. We'd love the opportunity to learn more about what went wrong so we can improve. Please feel free to contact us directly. Thank you.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Management , Hotel Management
Thank you so much for your 5-star review! We're thrilled to hear that you had such a wonderful experience at our place. We look forward to welcoming you back again soon!
by A verified traveler
Posted 18 Nov 2024
Thanks
Comment from Hotel Management
28 Nov 2024 by Management , Hotel Management
Thank you so much for your 5-star review! We're thrilled to hear that you had such a wonderful experience at our place. We look forward to welcoming you back again soon!
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Villa Dubois, Hotel Management
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work
by A verified traveler
Posted 5 Nov 2024
Communication could’ve been better. Room was cold. Be aware of $200 refundable deposit after 48 hrs in order to gain access to property.
Comment from Hotel Management
12 Nov 2024 by Villa Dubois, Hotel Management
Yhank you for taking the time to write a review. The house runs in a centralized heating system for everyone's comfort. There is a space heater in the room for every guests to use in case additional warmth is needed. Also, guests can call us for additional blankets.
