Ratings based on 1,367 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Jason F, Hotel Management
Dear Sead, thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Thank you for choosing Loews Chicago hotel.
by A verified traveler
Posted 30 Dec 2024
Great Location. Great Customer Services. Room was very clean. We loved the valet parking. Thank you.
Comment from Hotel Management
30 Dec 2024 by Luis O, Hotel Management
Dear David, thank you for choosing Loews Hotel Chicago. We are delighted for the 5 out of 5 rating and ecstatic you had a wonderful stay. We hope to see you again soon!
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Luis O, Hotel Management
Dear Fatehi, thank you for choosing Loews Chicago Hotel. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.
by A verified traveler from Fishers
Posted 29 Dec 2024
Would have been nice to know the whole
Lobby was under construction. We were surrounded by kids in rooms that were loud past midnight. Air in room kept shutting off.
Comment from Hotel Management
29 Dec 2024 by Jason F, Hotel Management
Dear Kimbrea, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We do apologize for any inconvenience during your stay! We hope to see you again and thank you so much for staying with us.
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
22 Dec 2024 by Luis O, Hotel Management
Dear Nathaniel, thank you for choosing Loews Hotel Chicago. We are delighted for the 5 out of 5 rating and we hope to see you again soon!
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
19 Dec 2024 by Kevn, Hotel Management
Dear Thomas, thank you for choosing Loews Hotel Chicago. We are delighted for the 5 star rating and ecstatic you had a wonderful stay. We hope to see you again soon!
by A verified traveler
Posted 19 Dec 2024
Property is always nice, but I wish they would’ve said that they were under remodeling and that their bar area was not available
Comment from Hotel Management
19 Dec 2024 by Kevn, Hotel Management
Thanks so much for your review. We are happy to hear you enjoyed our property and staff. We apologize for the refresh happening in our lobby. We know you have many options when it comes to hotels in the city, so thank you for choosing Loews. Have a great week and we hope to welcome you back again soon!
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Luis O, Hotel Management
Dear Dustin, thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Thank you for choosing Loews Chicago hotel.
by A verified traveler
Posted 15 Dec 2024
Great service
Comment from Hotel Management
15 Dec 2024 by Jason, Hotel Management
Dear Patrick, thank you for choosing Loews Chicago Hotel and for the 5 out of 5-star rating. We appreciate the feedback as we pride ourselves on our service. Thank you again for staying with us, and we look forward to seeing you soon!
