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Level Chicago - River North

4.0 star property
Hotel with a seasonal outdoor pool, a short walk to Merchandise Mart

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Photo gallery for Level Chicago - River North

Premium bedding, pillowtop beds, in-room safe, individually furnished
Premium bedding, pillowtop beds, in-room safe, individually furnished
Premium bedding, pillowtop beds, in-room safe, individually furnished
Outdoor spa tub
Living area
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Kitchen
  • 24/7 front desk
  • Parking available

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Junior Suite, 2 Bedrooms

Full-size fridge, microwave, oven, stovetop

Junior Suite, 2 Bedrooms

8.4 out of 10
Very good
(7 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Bedroom (& Office)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Room, 1 Bedroom (& Office)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 95 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Level)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite (Level)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Level)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite (Level)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Junior Room, 2 Bedrooms

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 77 sq m
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Map
369 W Grand Ave, Chicago, IL, 60654

What's nearby

  • Merchandise Mart - 5 min walk - 0.4 km
  • Michigan Avenue - 13 min walk - 1.1 km
  • Chicago Theatre - 14 min walk - 1.2 km
  • Chicago Riverwalk - 15 min walk - 1.3 km
  • Millennium Park - 19 min walk - 1.6 km

Getting around

  • Chicago Halsted Station - 4 min drive
  • Merchandise Mart Station - 8 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪East Bank Club Exercise Programs - ‬4 min walk
  • ‪Sound Bar - ‬5 min walk
  • ‪Gene & Georgetti - ‬3 min walk
  • ‪Ground Up Coffee - ‬5 min walk
  • ‪Electric Hotel - ‬5 min walk

About this property

Level Chicago - River North

Upscale hotel near Merchandise Mart
Close to Michigan Avenue and Chicago Riverwalk, Level Chicago - River North provides laundry facilities, a gym, and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Bike rentals, self parking (surcharge), and concierge services
  • Local meal delivery service, an elevator, and an off-leash area
  • A front-desk safe, smoke-free premises, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 99 individually furnished rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
Other amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Tubs or showers and hair dryers
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/closets, kitchens, and full-sized refrigerators/freezers

Languages

English, Spanish

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9.2 out of 10, Wonderful, 216 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 68.30 per night)
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per night
  • Destination fee: USD 22.32 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May 01 to September 30

Property is also known as

Level Chicago River North
Level Chicago River Chicago
Level Chicago - River North Hotel
Level Chicago - River North Chicago
Level Chicago - River North Hotel Chicago

Frequently asked questions

Does Level Chicago - River North have a pool?

Yes, this property has a seasonal outdoor pool.

Is Level Chicago - River North pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 20 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Level Chicago - River North?

Self parking is available for USD 68.30 per night.

What time is check-in at Level Chicago - River North?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Level Chicago - River North?

Check-out is at 11:00 AM.

Where is Level Chicago - River North located?

Located in Downtown Chicago, this hotel is within a 10-minute walk of Merchandise Mart and State Street. Michigan Avenue and Chicago Riverwalk are also within 1 mi (2 km). Merchandise Mart Station is 8 minutes by foot and Chicago Station (Brown Line) is 9 minutes.

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Level Chicago - River North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 449 out of 628 reviews
Rating 8 - Good. 85 out of 628 reviews
Rating 6 - Okay. 46 out of 628 reviews
Rating 4 - Poor. 23 out of 628 reviews
Rating 2 - Terrible. 25 out of 628 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Such a lovely place with amazing rooms.
Stayed 3 nights in Jun 2025

10/10

This place was spacious and gorgeous.
Stayed 1 night in Jun 2025

10/10

Level was AMAZING! The staff was super friendly and the hotel was safe for a girls trip. All of the amenities were gorgeous.
Stayed 4 nights in Jun 2025

10/10

Nice cool stay!! View are spectacular!!
Stayed 1 night in May 2025

10/10

Was a perfect experience for a family of five had everything we needed and more.
Stayed 2 nights in May 2025

10/10

Great staff and very pleasant stay. Thank you Level!
Stayed 1 night in Jun 2025

8/10

it was a nice hotel
Stayed 3 nights in May 2025

10/10

Very amazing place would definitely recommend very nice staff very clean hotel :)
Stayed 2 nights in Apr 2025

10/10

I enjoyed my stay great staff great place
Stayed 2 nights in Apr 2025

10/10

Amazing views
Stayed 1 night in May 2025

10/10

Amazing place! Beautiful views
Stayed 2 nights in May 2025

10/10

Lovely Hotel
Stayed 2 nights in Apr 2025

10/10

Staff friendliness
Stayed 3 nights in Jun 2025

8/10

Great stay
Stayed 1 night in Mar 2025

10/10

Beautiful property
Stayed 3 nights in May 2025

10/10

Staff was awesome at check in and check out definitely coming back!!
Stayed 1 night in Apr 2025

10/10

I enjoyed every minute of my stay my room was perfect really made my birthday extra special!
Stayed 3 nights in Apr 2025

10/10

Great rooms and views.
Stayed 2 nights in Mar 2025

10/10

The property was beautiful and the stay was excellent.
Stayed 3 nights in Mar 2025

10/10

Great amenities!
Stayed 3 nights in Mar 2025

8/10

I thought this property was very nice and clean. However there were some complications with over booking and we didn’t get the 2 bedroom we booked but rather separate 1 bedrooms which I was sad about. Also the jacuzzi was kind of cold but I will say the staff was the nicest they could be. The rooms were pretty and modern
Stayed 2 nights in Jun 2025

10/10

Hotel was clean
Stayed 1 night in Apr 2025

10/10

Secure and quiet
Stayed 3 nights in Apr 2025

10/10

My stay was great excellent customer service and very clean establishment
Stayed 1 night in Feb 2025

4/10

the security to access was good
Stayed 1 night in Apr 2025