Ratings based on 92 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
First pick for my first trip to Chicago. I felt safe and I was able to walk to the diner, mall and restaurants. Highly recommend this place!
Comment from Hotel Management
31 Oct 2024 by Kasa River North Chicago, Hotel Management
Hi Abby, Thank you for the exceptional 5-star rating! We're delighted to hear you had a safe and convenient stay at our property during your first trip to Chicago. Your feedback is invaluable to us! We eagerly await your return for another fantastic experience! Best regards, Team Kasa
by A verified traveler
Posted 12 Oct 2024
great layout and views w private balcony
highly recommended!
Comment from Hotel Management
13 Oct 2024 by Kasa River North Chicago, Hotel Management
Hi Robert, thank you for the positive feedback and recommendation! We look forward to welcoming you back for another exceptional stay. Best regards, Team Kasa
by A verified traveler
Posted 29 Sep 2024
Fabulous place!
by A verified traveler from Las Vegas
Posted 25 Sep 2024
The duvee smelled like cologne . We only received one code and no code for the security lobby entrance. Security luckily let us in.
Comment from Hotel Management
26 Sep 2024 by Kasa River North Chicago, Hotel Management
Hi Takesh, we appreciate you sharing your recent experience with us. We apologize for the inconvenience caused by the cologne scent on the duvet and the missing security lobby entrance code. Your feedback is invaluable, and we will take steps to address these issues for a better guest experience moving forward. Sincerely, Team Kasa
by A verified traveler
Posted 15 Sep 2024
Check in and room access was easy. Great area. Room was visibly messy on arrival, hair on floor, crumbs. Overall room was fine but expected more for the price
Comment from Hotel Management
18 Sep 2024 by Kasa River North Chicago, Hotel Management
Hi Piotr, we appreciate your detailed feedback regarding your recent stay. We regret to hear about the cleanliness issues you encountered in your room. Your comments are valuable to us, and we will address them with our team to improve our services. Thank you for choosing our property, and we look forward to the opportunity to provide you with a more enjoyable experience on your next visit. Sincerely, Team Kasa
by A verified traveler
Posted 15 Sep 2024
Great place to stay while visiting our son in Chicago. Apartment was clean, safe and front desk staff was friendly and helpful. Close to transportation and plenty of dining options within walking distance. Only let down was furniture in living room was small and a bit uncomfortable for two.
Comment from Hotel Management
18 Sep 2024 by Kasa River North Chicago, Hotel Management
Hello James, thank you for sharing your experience with us! We're delighted to hear that enjoyed our property. Your feedback about the furniture in the living room is valuable, and we will consider it for enhancements. We look forward to hosting you again for another exceptional stay. Best regards, Team Kasa
by A verified traveler
Posted 13 Sep 2024
Lots of food around the area and right next to the train station. Would likely stay here again
Comment from Hotel Management
18 Sep 2024 by Kasa River North Chicago, Hotel Management
Hi Danny, thank you for choosing Kasa! We're excited to hear that you enjoyed your stay with us. We can't wait to welcome you back for another wonderful stay. Best regards, Team Kasa
by A verified traveler
Posted 3 Sep 2024
The rooftop pool, lounge area and gym were great. Location was really close to everything. Response time for communication was very quick and efficient. Would def stay at this Kasa again.
Comment from Hotel Management
18 Sep 2024 by Kasa River North Chicago, Hotel Management
Hello Deidra,Thank you for sharing your experience. We are thrilled to hear that you enjoyed this remarkable property's amenities. We look forward to hosting you again for another remarkable stay at Kasa. Thank you for choosing us!Best regards,Team Kasa
by A verified traveler
Posted 2 Sep 2024
Kasa River North was exceptional-- the building is great, the room was phenomenal, and the area was awesome to walk around & check out. Would definitely stay here again next time I'm in Chicago!
by A verified traveler
Posted 26 Aug 2024
Location is amazing! It's literally a 3 minute walk to the nearest metro station with an accessible elevator. I felt safe the entire time I was in Chicago.
