Ratings based on 3,036 Verified Reviews

4.5 out of 5
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Dec 2024
4 out of 5
by A verified traveler

Posted 17 Dec 2024
Comment from Hotel Management
17 Dec 2024 by HRC, Hotel Management
Thank you for sharing your feedback and staying with us at the Hyatt Regency Chicago! We’re happy we met your expectations. We look forward to welcoming you again should your plans bring you back to the Windy City.
3 out of 5
by A verified traveler

Posted 16 Dec 2024
Comment from Hotel Management
17 Dec 2024 by HRC, Hotel Management
Thank you for staying at Hyatt Regency Chicago. We greatly appreciate your feedback.
5 out of 5
by A verified traveler

Posted 16 Dec 2024
Comment from Hotel Management
16 Dec 2024 by HRC, Hotel Management
Thank you for sharing your feedback and staying with us at the Hyatt Regency Chicago! We’re happy we met your expectations. We look forward to welcoming you again should your plans bring you back to the Windy City.
5 out of 5
by A verified traveler

Posted 16 Dec 2024
It would be nice to have a shuttle to and from the airport.
Comment from Hotel Management
17 Dec 2024 by HRC, Hotel Management
Thank you for sharing your feedback and staying with us at the Hyatt Regency Chicago! We’re happy we met your expectations. We look forward to welcoming you again should your plans bring you back to the Windy City.
5 out of 5
by A verified traveler

Posted 16 Dec 2024
Comment from Hotel Management
16 Dec 2024 by HRC, Hotel Management
Thank you for sharing your feedback and staying with us at the Hyatt Regency Chicago! We’re happy we met your expectations. We look forward to welcoming you again should your plans bring you back to the Windy City.
4 out of 5
by A verified traveler

Posted 16 Dec 2024
Good location and nice amenities! Restaurant food was good!
Comment from Hotel Management
16 Dec 2024 by HRC, Hotel Management
Thank you for sharing your feedback and staying with us at the Hyatt Regency Chicago! We’re happy we met your expectations. We look forward to welcoming you again should your plans bring you back to the Windy City.
4 out of 5
by A verified traveler

Posted 16 Dec 2024
The staff & hotel itself were very nice but the wifi was not reliable at all. Location is amazing.
Comment from Hotel Management
16 Dec 2024 by HRC, Hotel Management
Thank you for sharing your feedback and staying with us at the Hyatt Regency Chicago! We’re happy we met your expectations. We look forward to welcoming you again should your plans bring you back to the Windy City.
1 out of 5
by A verified traveler

Posted 16 Dec 2024
I want a phone call. Charged to room but not able to give me a detailed receipt. Unbelievable. I expect to hear from Hyatt to explain this. Disgusting
5 out of 5
by A verified traveler

Posted 15 Dec 2024
Great location, friendly and professional staff.
Comment from Hotel Management
16 Dec 2024 by HRC, Hotel Management
Thank you for sharing your feedback and staying with us at the Hyatt Regency Chicago! We’re happy we met your expectations. We look forward to welcoming you again should your plans bring you back to the Windy City.