Ratings based on 1,511 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
by A verified traveler
Posted 30 Dec 2024
Great service and clean rooms!
by A verified traveler
Posted 30 Dec 2024
Great place and great location
by A verified traveler
Posted 30 Dec 2024
Nice place, would definitely recommend.
by A verified traveler
Posted 30 Dec 2024
Gorgeous corner room - spacious and comfortable.
Loved having the separate tub and walk in shower
by A verified traveler
Posted 30 Dec 2024
Very convenient
by A verified traveler
Posted 29 Dec 2024
My stay at Hyatt Centric was overall pretty great. The staff was very helpful and friendly, and the room was very nice and clean. It was a very quiet stay and enjoyable. The hotel’s location downtown is very convenient and walkable, and we were able to find an affordable parking garage just a block down. The only little things that I wish were different were that there was no access to a microwave past 9:30 am, and the coffee in The Corner tasted burnt.
Comment from Hotel Management
30 Dec 2024 by Customer Service, Hotel Management
Katie, it’s wonderful to hear you had a great time at Hyatt Centric The Loop Chicago. The team is thrilled you found them helpful and friendly, and we're glad you enjoyed the room and peaceful atmosphere. The hotel's convenient location is indeed a plus. Your comments about the microwave access and coffee will be considered to enhance guest experiences. We hope to welcome you back soon!
by A verified traveler
Posted 29 Dec 2024
This hotel was positioned in walking distance to the theater. We found a great restaurant also in walking distance. The ladies when we first checked-in were polite but i didnt feel "welcomed". By the we came down an or so later the new people at the frint desk were delightful, big smiles and eager to assist us.
Comment from Hotel Management
30 Dec 2024 by Customer Service, Hotel Management
Danielle, it’s great to know you had a pleasant stay at Hyatt Centric The Loop Chicago. We're glad our team members made a positive impression during your check-in process. It's wonderful that the location allowed you to explore the nearby theater and a restaurant. We’re looking forward to welcoming you back.
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Customer Service, Hotel Management
Woosig, it’s wonderful to hear you had a great time at Hyatt Centric The Loop Chicago. We hope to welcome you back soon!
by A verified traveler
Posted 28 Dec 2024
Perfectly located near everything we needed. Great room and friendly service. Only thing is the bed is lower than normal so it was odd, but comfortable. An all around great stay. The blackout blinds were awesome! Ill definitely chose this hotel again.
Comment from Hotel Management
30 Dec 2024 by Customer Service, Hotel Management
Dawn, thank you for staying with us at Hyatt Centric The Loop Chicago. We’re delighted you loved your experience, from our prime location to the welcoming service. It's great to know the room and blackout blinds made your stay enjoyable. We’re looking forward to welcoming you back on your next visit!
