Ratings based on 1,355 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
My room was “upgraded” but it wasn’t an upgrade and not what I wanted at all. I booked a room with a king and they “upgraded” me to 2 queens which isn’t what I wanted. It also wasn’t an Upgrade at all and clear they overbooked and didn’t have any king rooms left. The beds are also so incredibly uncomfortable both myself and the person I was with woke up with our bodies hurting terribly from sleeping in the beds. The toilets also don’t flush well.
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 20 Nov 2024
Location was close to grocery, restaurants, & shopping.
by A verified traveler from Jacksonville
Posted 20 Nov 2024
by A verified traveler
Posted 19 Nov 2024
El hotel está bien lindo las habitaciones súper limpias
Me encantó el hotel
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
Rosannis, gracias por hospedarte con nosotros en Hyatt Centric The Loop Chicago. Nos complace saber que el hotel te pareció encantador y que disfrutaste de la limpieza de tu habitación. ¡Esperamos volver a recibirte pronto!
by A verified traveler
Posted 18 Nov 2024
Close to lots of attractions and public transportation. Fair price would stay again!!
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
James, we're thrilled you enjoyed your stay at Hyatt Centric The Loop Chicago. It's great to know our location and pricing met your expectations. We're looking forward to welcoming you back!
by A verified traveler
Posted 17 Nov 2024
Good .
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
Shantrice, we’re delighted you loved your experience at Hyatt Centric The Loop Chicago. Thank you for choosing to stay with us.
by A verified traveler
Posted 16 Nov 2024
Great hotel and staff
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
David, it's wonderful to hear you had a great time at Hyatt Centric The Loop Chicago. We’re thrilled you enjoyed the hotel and our dedicated team members.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
Benjamin, thank you for sharing your rating. We are thrilled you enjoyed your stay at Hyatt Centric The Loop Chicago. We're looking forward to welcoming you back in the future.
by A verified traveler
Posted 15 Nov 2024
Beautiful property, friendly staff. The one thing I didn't like was the parking. Hotel has no parking and offers valet parking for $73 per night. That can add up if you're there for a week.
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
Yvonne, it's wonderful to hear you enjoyed your stay at Hyatt Centric The Loop Chicago. The team is thrilled that you found the property charming and appreciated their warm hospitality. We understand parking in the city can be an added expense, and we appreciate your feedback. We're looking forward to welcoming you back in the future.
