Ratings based on 1,076 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
by A verified traveler
Posted 26 Nov 2024
Decent business hotel.
Comment from Hotel Management
26 Nov 2024 by General Manager, Hotel Management
Dear Maura,Thank you for staying with us during your time in Chicago. We are pleased to note you were satisfied with your stay! It was a pleasure having you here, and we hope you return soon.The Management team at the Hyatt Centric
by A verified traveler
Posted 24 Nov 2024
Valet parking was great convenience and staff were accommodating to being able to leave bags as we arrived earlier than expected before we could check in. Check in was simple and staff were friendly. Hotel was clean and enjoyed the bar area. Loved that access to rooms was key on elevator. Pool and hot tub! Close to everything we wanted to do. Would definitely stay again.
Comment from Hotel Management
25 Nov 2024 by General Manager, Hotel Management
Dear Deborah,Thank you for taking the time to leave a review and for choosing to stay with us at Hyatt Centric Chicago Magnificent Mile. It's delightful to hear that you enjoyed your stay, with the amenities and location being some of the highlights. We're also delighted to hear that you enjoyed the convenience of valet parking and our friendly staff. It was a pleasure hosting you and we look forward to welcoming you back.The Management team at the Hyatt Centric
by A verified traveler
Posted 22 Nov 2024
Excelente
Comment from Hotel Management
23 Nov 2024 by General Manager, Hotel Management
Dear Jeannette,Thank you for staying with us and for your feedback. We're glad you had an excellent experience. We hope to welcome you back to Hyatt Centric Chicago Magnificent Mile soon for another great stay!The Management team at the Hyatt Centric
by A verified traveler
Posted 22 Nov 2024
Liked the location
Comment from Hotel Management
22 Nov 2024 by Celine Perez- Front Office Manager, Hotel Management
Thank you very much for your review! We hope to see you again on your next visit to the Magnificent Mile.
by A verified traveler
Posted 21 Nov 2024
Great location for hospital.
Comment from Hotel Management
22 Nov 2024 by Celine Perez- Front Office Manager, Hotel Management
Thank you very much for your review! We hope to see you again on your next visit to the Magnificent Mile.
by A verified traveler
Posted 20 Nov 2024
We very much enjoyed our stay at the Hyatt centric. Room was very comfortable and spacious. Lot going on inside of the hotel, but was very quiet. Overall loved our stay.
Comment from Hotel Management
20 Nov 2024 by General Manager, Hotel Management
Dear Glenn, Thank you for sharing your experience. We’re delighted to hear you enjoyed our comfortable and spacious room and that the atmosphere of the hotel allowed for a peaceful stay. We're thrilled that you loved your time with us, and we look forward to welcoming you back in the future.The Management team at the Hyatt Centric
by A verified traveler from Grand Rapids
Posted 17 Nov 2024
This hotel is conveniently located one block of the Mag mile. Really close to shopping and dinning options. The pier is an easy walk as well. The room was clean and comfortable. Check in was quick and easy as was valet parking. Is definitely an option to stay again the next time we go to Chicago.
Comment from Hotel Management
19 Nov 2024 by General Manager, Hotel Management
Dear Tricia, Thank you for sharing your experience! It sounds like you had a comfortable and convenient stay, and we’re glad to hear Chicago left such a great impression. We’d be thrilled to welcome you back next time!The Management team at the Hyatt Centric
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Celine Perez- Front Office Manager, Hotel Management
Thank you for your feedback. Feel free to reach out to the Front Office Leadership team if you'd like to share further about your experience.
by A verified traveler
Posted 6 Nov 2024
The room (1733) was too hot, would not cool down below 74deg. and the in-room safe was broken. The pool temperature was too cold, we picked this hotel so our grandson could swim. Way too cold for a fun swim. Almost like it was meant for a cool down after a heavy work out in the exercise room overlooking the pool. Location was great!
Comment from Hotel Management
6 Nov 2024 by Celine Perez- Front Office Manager, Hotel Management
Thank you very much for your feedback on the conditions of the hotel. We will make sure to share this with the appropriate departments and have them address the issues list. Feel free to reach out if you would like to discuss further.
