Ratings based on 104 Verified Reviews
2.2 Room cleanliness
2.5 Service & staff
2.0 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
I want my money back! I have been trying to reach someone and no help! I booked a room and when i arrived they were closed down.
by A verified traveler
Posted 23 Sep 2024
The desk clerk was RUDE! DO NOT STAY HERE even if you have to sleep in your car. This hotel chain is the hotel version of the phone call and email SCAMS you avoid. I was ripped off for $200 when they wouldn’t answer the phone to provide directions and put me in the system as a no show. Then I wasn’t allowed to checkin! WORST COMPANY EVER!!!!!!!!!! I do not recommend… not even to a homeless person!
by A verified traveler
Posted 9 Sep 2024
No dresser table microwave or refrigerator but it served it’s purpose
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
19 Sep 2024 by Joey, Hotel Management
Hi, Albert! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Joey
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
19 Sep 2024 by Barbara, Hotel Management
Hi, Galilea! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara
by A verified traveler
Posted 24 Aug 2024
No hot water, room smelled, no outlet covers in the bathroom.
Comment from Hotel Management
17 Sep 2024 by Noah, Hotel Management
Hi, Mark! Please accept our sincere apologies for the disappointment caused. We agree that the lack of cleanliness is highly unacceptable. So we request you to please take this as an off case since we are thoroughly fixated over cleanliness and is one of our basic aspects under consideration to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this issue. Have a great day ahead. Regards, Noah
by A verified traveler
Posted 28 Jul 2024 on Hotels
Comment from Hotel Management
5 Aug 2024 by Eva, Hotel Management
Hi, Chauncey! Thank you very much for your wonderful rating. When we see visitors enjoying our services, it gives us tremendous satisfaction. Keep allowing us to host you and we will make every effort to keep this smile forever. Regards, Eva
by A verified traveler
Posted 25 Jun 2024
Comment from Hotel Management
1 Jul 2024 by Barbara, Hotel Management
Sorry for the inconvenience, Alicia! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Barbara
by A verified traveler
Posted 17 Jun 2024
The place was just horrible. The carpet on the floor was torn up had holes in it. The bed was the worst it had so many lumps in it. My body was hurting so bad and then I asked Expedia for my money back and they refused. Expedia will not back Motels, I haven’t heard back from them since I will never do business with them again and will never do any hotels
Comment from Hotel Management
20 Jun 2024 by Joey, Hotel Management
Hi, Tausha! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Joey
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Eva, Hotel Management
Hi, Jan! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Eva
