Ratings based on 985 Verified Reviews

4.4 out of 5
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Dec 2024
5 out of 5
by A verified traveler

Posted 9 Dec 2024
It was very nice and very clean
Comment from Hotel Management
10 Dec 2024 by Property Management , Hotel Management
Thank you for the great feedback, Migdalia! Your kind comments regarding our attention to cleanliness are very much appreciated! At our hotel, we take upkeep and cleanliness very seriously, and it is always encouraging to receive such compliments. Thank you again for your review. It would be an honor to welcome you back again in the future!
5 out of 5
by A verified traveler from Oldsmar

Posted 2 Dec 2024
This is the 2nd time I stayed at this property, and I love the location and easy access to transportation, restaurants, shopping and everything in downtown. I highly recommend this hotel. Rooms are clean, modern and spacious. The hotel bar is excellent and the restaurant Yolk for breakfast is also really good.
Comment from Hotel Management
5 Dec 2024 by Property Management , Hotel Management
Thank you for your feedback! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!
5 out of 5
by A verified traveler from Fostoria

Posted 30 Nov 2024
Comment from Hotel Management
5 Dec 2024 by Property Management , Hotel Management
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.
3 out of 5
by A verified traveler

Posted 24 Nov 2024
Very nice just didn’t care for valet
Comment from Hotel Management
26 Nov 2024 by Property Management , Hotel Management
Thank you for taking the time to review our property. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience.
5 out of 5
by A verified traveler

Posted 20 Nov 2024
This was my second stay at this hotel. The staff is amazing! The location of our room was next to the elevator, so it was pretty loud.
Comment from Hotel Management
26 Nov 2024 by Property Management , Hotel Management
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our property. We look forward to welcoming you back in the near future.
3 out of 5
by A verified traveler

Posted 19 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Property Management , Hotel Management
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Hotel Chicago does a great job.
Comment from Hotel Management
26 Nov 2024 by Property Management , Hotel Management
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.
5 out of 5
by A verified traveler

Posted 15 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Property Management , Hotel Management
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.
5 out of 5
by A verified traveler

Posted 12 Nov 2024
Really lovely place. Everyone very nice. Easy parking. Very close to House of Blues.
Comment from Hotel Management
13 Nov 2024 by Property Management , Hotel Management
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are happy our dedicated team took good care of you during your stay! We look forward to welcoming you back to our hotel in the future.