Ratings based on 977 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Holiday Inn Express & Suites Chicago N Shore Niles, Hotel Management
Thanks so much for the 5 out 5 rating. We appreciate your business and your feedback. Hope to see you again soon!
by A verified traveler
Posted 23 Nov 2024
It was outside the city away from all the noise
Comment from Hotel Management
23 Nov 2024 by Holiday Inn Express & Suites Chicago N Shore Niles, Hotel Management
Thanks so much for your feedback. We hope you will choose our location next time you are in town.
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Holiday Inn Express & Suites Chicago N Shore Niles, Hotel Management
We appreciate your business and the time you took to provide feedback on your recent stay. We do hope you will choose to stay with us again.
by A verified traveler
Posted 22 Nov 2024
Wonderful hotel!!!
Comment from Hotel Management
22 Nov 2024 by Holiday Inn Express & Suites Chicago N Shore Niles, Hotel Management
Thank you so much for your kind comment. We are so glad you had a positive experience. We hope we will see you again soon!
by A verified traveler
Posted 21 Nov 2024
The employees were friendly and professional.
The breakfast was outstanding!
Comment from Hotel Management
21 Nov 2024 by Holiday Inn Express & Suites Chicago N Shore Niles, Hotel Management
Thank you so much for your comments. We are so happy to be able to share your kind words with our team. Please do stay with us next time you are in our area.
by A verified traveler from Los Angeles
Posted 20 Nov 2024
Traffic sounds like standing in freeway. Very noisy. Horrible.
Comment from Hotel Management
21 Nov 2024 by Holiday Inn Express & Suites Chicago N Shore Niles, Hotel Management
We are sorry you were not satisfied with your stay. We apologize for any inconvenience you experienced.
by A verified traveler from Chicago
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Holiday Inn Express & Suites Chicago N Shore Niles, Hotel Management
So glad you were able to give us a 5 out 5 rating! We appreciate your business and hope to see you again soon,
by A verified traveler from Commerce Twp
Posted 17 Nov 2024
Friendly staff, clean & beds were so comfortable
Comment from Hotel Management
17 Nov 2024 by Holiday Inn Express & Suites Chicago N Shore Niles, Hotel Management
Thanks so much for being our guest and for your comments. We so appreciate your feedback. Hope to see you again soon!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Holiday Inn Express & Suites Chicago N Shore Niles, Hotel Management
Thank you for providing a rating of your recent stay with us. We do appreciate it. We hope you will choose to stay with us again next time you are traveling to our area.
by A verified traveler
Posted 17 Nov 2024
Bathroom door needs fixing. Handle broken and needs repair. It’s noisy
Comment from Hotel Management
17 Nov 2024 by Holiday Inn Express & Suites Chicago N Shore Niles, Hotel Management
Thank you for providing feedback on your recent stay. Your comments have been shared with hotel management for review and correction. We do hope you will choose to stay with us again next time you are in our area.
