Ratings based on 1,459 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Close to airport. Shuttle on time every 30 mins. Good dining options. Convenient to outside dining and shopping. Accommodating staff
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 22 Nov 2024
A nice airport hotel, however the restaurant closes at 9 pm for an international airport is shocking
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 21 Nov 2024
Airport transfer service is excellent
by A verified traveler
Posted 21 Nov 2024
Nice property
by A verified traveler
Posted 21 Nov 2024
I actually like the proximity to the airport. The hotel was clean, had good amenities and has a heated pool.
by A verified traveler
Posted 20 Nov 2024
Walkable to Allstate arena. Went to see Los Temerarios concert. Beds are comfortable. My room had a bad smell, hard not to tell.
Comment from Hotel Management
22 Nov 2024 by Customer Service, Hotel Management
Thank you for the great rating, Herman!We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our prime location and comfortable bedding, but we are disappointed to hear that we could have done more for you. We will share your feedback with our team moving forward.We look forward to sharing an even better experience with you soon!
by A verified traveler
Posted 20 Nov 2024
Property has been recently renovated. The room had a bad smell coming from the carpet. Very convenient and walkable to Allstate arena. Mattress & pillows are comfortable
Comment from Hotel Management
22 Nov 2024 by Customer Service, Hotel Management
Thank you for the 4/5 rating, Herman!We're happy you had a pleasant stay with us and appreciated our prime location and comfortable bedding. It's unfortunate you had such challenges with our aroma. We're disappointed we couldn't accommodate your needs and fix the problem. We hold ourselves to a higher standard. We'll address your concern with our team moving forward.
