Ratings based on 1,977 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 19 Nov 2024
need remodeling , mold in the room
Comment from Hotel Management
20 Nov 2024 by General Manager, Hotel Management
Dear Marek,Thank you for taking a moment to share your feedback. We regret to hear that your stay didn't meet your expectations. The cleanliness of our property and the satisfaction of our guests are paramount, so please be assured that the respective teams will be further investigating the issues you encountered. Your feedback is appreciated as we strive to always deliver a positive experience to our guests. We hope you consider staying with us in the future.-Hilton O'Hare Team
by A verified traveler
Posted 18 Nov 2024
The staff was amazing. Lovely hotel and grounds.
Comment from Hotel Management
20 Nov 2024 by General Manager, Hotel Management
Dear Terisa,We are so happy to know that you enjoyed everything about your time with us, including our amazing team members. Thank you so much for the perfect rating and we hope to see you again soon. -Hilton O'Hare Team
by A verified traveler
Posted 14 Nov 2024
by A verified traveler
Posted 14 Nov 2024
by A verified traveler
Posted 11 Nov 2024
by A verified traveler
Posted 11 Nov 2024
All was great
Comment from Hotel Management
13 Nov 2024 by General Manager, Hotel Management
Dear Jean,Thank you for providing us with feedback on your recent stay. We are happy to hear that you enjoyed your stay and we look forward to welcoming you back again soon. -Hilton O'Hare Team
by A verified traveler
Posted 9 Nov 2024
It was a great hotel for an early flight out of O’Hare!
Comment from Hotel Management
11 Nov 2024 by General Manager, Hotel Management
Dear Sally,Thank you for your recent stay with us. We are pleased to know we met your expectations and look forward to welcoming you back for another great stay. -Hilton O'Hare Team
by A verified traveler
Posted 9 Nov 2024
The building shows its age, but otherwise very convenient and comfortable prior to early AM flight
Comment from Hotel Management
11 Nov 2024 by General Manager, Hotel Management
Dear Douglas,Thank you for taking the time to share your experience. We're glad Hilton Chicago O'Hare Airport was convenient and comfortable for your early morning flight. We hope to have the opportunity to welcome you back again in the future for another enjoyable visit.-Hilton O'Hare Team
by A verified traveler from Christiansted
Posted 9 Nov 2024
Great for catching the CTA Blue Line downtown.
Comment from Hotel Management
11 Nov 2024 by General Manager, Hotel Management
Dear Mark, Thank you for choosing Hilton Chicago O'Hare Airport for your stay! We’re delighted you enjoyed the convenience of the nearby CTA Blue Line, making it easy to explore downtown. We truly appreciate you sharing your experience, and we hope to have the pleasure of welcoming you back on your next visit.-Hilton O'Hare Team
