Ratings based on 855 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Fairfield Inn & Suites Chicago Schaumburg, Hotel Management
Thank you for your 5/5 review! We’re delighted to hear you had a great stay and appreciate your kind words. Your feedback inspires our team to keep delivering exceptional experiences.We look forward to welcoming you back soon!
by A verified traveler
Posted 10 Nov 2024
Great plaxe to stay!
Comment from Hotel Management
18 Nov 2024 by Fairfield Inn & Suites Chicago Schaumburg, Hotel Management
Thank you for the great review! We’re so happy you had a wonderful stay and look forward to welcoming you back soon!
by A verified traveler
Posted 29 Oct 2024
Pleasant and helpful staff, good variety for breakfast.
Comment from Hotel Management
18 Nov 2024 by Fairfield Inn & Suites Chicago Schaumburg, Hotel Management
Thank you for the wonderful feedback! We’re glad to hear you enjoyed our pleasant staff and the variety at breakfast. We hope to welcome you back for another great stay!
by A verified traveler
Posted 27 Oct 2024
Clean
Comment from Hotel Management
18 Nov 2024 by Fairfield Inn & Suites Chicago Schaumburg, Hotel Management
Hi Peter,Thank you so much for the 5/5 review! We're thrilled you found everything clean. It was a pleasure having you, and we hope to welcome you back soon!
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Fairfield Inn & Suites Chicago Schaumburg, Hotel Management
Thank you for the 5-star review! We’re delighted you had a great experience and appreciate your kind words. Hope to see you again soon!
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Fairfield Inn & Suites Chicago Schaumburg, Hotel Management
Thank you for your feedback. We’re glad to hear there were aspects you enjoyed, and we’d love to know how we could make your experience even better. Please feel free to reach out with any additional thoughts!
by A verified traveler from New brighton
Posted 22 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Fairfield Inn & Suites Chicago Schaumburg, Hotel Management
Thank you for the 5-star review! We’re delighted you had a great experience and appreciate your kind words. Hope to see you again soon!
by A verified traveler
Posted 21 Oct 2024
We stayed 2 nights in October, checkin was great, the two gentlemen were nice and recommended places to eat nearby. The pool is great, probably the biggest i’ve seen hotels usually have, water temp was very pleasant too. Room was clean, water pressure in the shower was excellent, toiletries were very nice. Breakfast is probably the only thing that could have some improvement, there were no fresh pastries, no fruit except for green bananas, milk had expiration date of the day after we dined. The tiny muffins looked worse than from a gas station-soggy and slimy. No cheese selection. Tea and coffee were really good though as well as waffles. Hotel has a very convenient location in what looked like a very safe area too.
Comment from Hotel Management
21 Oct 2024 by Fairfield Inn & Suites Chicago Schaumburg, Hotel Management
Dear Alena, Thank you for sharing your detailed review! We’re thrilled to hear you had a great check-in experience and enjoyed our pool and clean accommodations. It’s also wonderful to know that our team was helpful in recommending nearby dining options.We appreciate your feedback regarding breakfast and will certainly take your suggestions into consideration as we strive to improve our offerings.We’re glad you felt safe and comfortable during your stay, and we hope to welcome you back in the future!
by A verified traveler
Posted 19 Oct 2024
Grear place to stay!
Comment from Hotel Management
21 Oct 2024 by Fairfield Inn & Suites Chicago Schaumburg, Hotel Management
Thank you for your great review! We’re delighted to hear you enjoyed your stay with us. Your feedback encourages our team to keep providing excellent service.We hope to welcome you back soon!
by A verified traveler
Posted 17 Oct 2024
Location
Comment from Hotel Management
21 Oct 2024 by Fairfield Inn & Suites Chicago Schaumburg, Hotel Management
Dear Dorcas,Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a positive experience during your stay. Your kind words about our service and facilities mean the world to us.
