Ratings based on 985 Verified Reviews

2.8 out of 5
70% of guests recommend
2.9 Room cleanliness
3.1 Service & staff
3.0 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Great professional safe property
Comment from Hotel Management
20 Nov 2024 by Hotel Management , Hotel Management
Dear Cheryl, Thank you for your kind review! We are delighted that you found Extended Stay America a great, professional, and safe property. Our team is dedicated to providing a comfortable and secure environment for all our guests, and we truly appreciate your recognition. We look forward to welcoming you back for another excellent stay in the future!Sincerely,Hotel Management
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Nov 2024
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Great checking in fast n professional
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Nov 2024
5 out of 5
by A verified traveler

Posted 16 Nov 2024
Okay
Comment from Hotel Management
17 Nov 2024 by Hotel Management, Hotel Management
Dear Jovita, Thank you for choosing Extended Stay America while you are in the city and for taking the time to share your feedback with us. We are glad to learn that you enjoyed your time with us. Please return soon for another seamless experience whenever your travel brings you to the city again.Sincerely,Hotel Management
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Nov 2024
5 out of 5
by A verified traveler

Posted 10 Nov 2024
Clean & good service
1 out of 5
by A verified traveler

Posted 26 Oct 2024
No shampoo? Kidding me?
Comment from Hotel Management
27 Oct 2024 by Hotel Management , Hotel Management
Dear Dan, Thank you for your feedback! We apologize for any inconvenience caused by the lack of in-room toiletries. As an extended-stay property, many of our guests prefer to bring their own essentials, but we want to ensure a comfortable stay for everyone. Essential items are available at the front desk upon request. Your comfort and satisfaction are important to us, and we appreciate your comments, which will help us enhance our services. We hope to welcome you back in the future for a more seamless experience.Sincerely,Hotel Management
5 out of 5
by A verified traveler

Posted 25 Oct 2024
It was a good stay
Comment from Hotel Management
26 Oct 2024 by Hotel Management , Hotel Management
Dear Syed, It was a pleasure having you as our guest at Extended Stay America. We are delighted to know you enjoyed your stay and that our property and service met your expectations! We look forward to sharing your positive feedback with our team. We hope to welcome you back the next time you are in the area!Sincerely,Hotel Management
5 out of 5
by A verified traveler

Posted 24 Oct 2024
Nice rooms in a nice area.