Ratings based on 1,287 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Avon Lake
Posted 24 Nov 2024
Comment from Hotel Management
26 Nov 2024 by GMJS, Hotel Management
We are so happy that you had enjoyable stay. Thank you for the review and we look forward to your next visit back to the Embassy Suites Chicago North Shore, Deerfield
by A verified traveler from Techny
Posted 23 Nov 2024
Room on ground level, made it easy for access
Comment from Hotel Management
24 Nov 2024 by GMJS, Hotel Management
Thank you for the lovely review we truly take pride in providing great customer service. It brings us great joy to know how much you loved your accommodations. We look forward to another opportunity to welcome you back to the Embassy Suites Chicago North Shore, Deerfield
by A verified traveler
Posted 22 Nov 2024
Quiet room. Spacious suite. Slightly dated property but very well maintained and clean. Staff were friendly and kind.
Comment from Hotel Management
24 Nov 2024 by GMJS, Hotel Management
Thank you for the lovely review we truly take pride in providing great customer service. It brings us great joy to know how much you loved your accommodations. We look forward to another opportunity to welcome you back to the Embassy Suites Chicago North Shore, Deerfield
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by GMJS, Hotel Management
Thank you for the lovely review we truly take pride in providing great customer service. It brings us great joy to know how much you loved your accommodations. We look forward to another opportunity to welcome you back to the Embassy Suites Chicago North Shore, Deerfield
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
13 Nov 2024 by GMJS, Hotel Management
We are so happy that you had enjoyable stay. Thank you for the review and we look forward to your next visit back to the Embassy Suites Chicago North Shore, Deerfield
by A verified traveler
Posted 6 Nov 2024
My stay was wonderful. Hotel exceeded my expectations. The breakfast buffet in the mornings were amazing. Will definitely be back & highly recommend.
Comment from Hotel Management
13 Nov 2024 by GMJS, Hotel Management
We’re truly delighted to know we have exceeded your expectations and you had a wonderful stay at the Embassy Suites Chicago North Shore, Deerfield. Thank you for the lovely review and we hope to welcome you back again when you return to the area
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
4 Nov 2024 by GMJS, Hotel Management
We are so happy that you had enjoyable stay. Thank you for the review and we look forward to your next visit back to the Embassy Suites Chicago North Shore, Deerfield
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
30 Oct 2024 by GMJS, Hotel Management
We are so happy that you had enjoyable stay. Thank you for the review and we look forward to your next visit back to the Embassy Suites Chicago North Shore, Deerfield
by A verified traveler
Posted 29 Oct 2024
The rooms are pleasant, clean and the service was 10/10. The rooms are spacious with plenty of amenities if needed, the hotel was nice. I enjoyed my stay and would definitely stay again.
Comment from Hotel Management
30 Oct 2024 by GMJS, Hotel Management
We’re truly delighted to know we have exceeded your expectations and you had a wonderful stay at the Embassy Suites Chicago North Shore, Deerfield. Thank you for the lovely review and we hope to welcome you back again when you return to the area
by A verified traveler
Posted 28 Oct 2024
Property needs updated. Looking very dated. Isabel did a wonderful job making our omelets. Only one person working front desk at night meant that she had to go help someone and put up a sign saying she would return soon. She came back after 15mins to me and another guest waiting for her and the phone ringing. Get that girl some help at night.
Comment from Hotel Management
30 Oct 2024 by GMJS, Hotel Management
While we are happy that you enjoyed an overall great stay, we are disappointed that we did not fully impress you. We apologize if there were any issues during your stay at the front desk. It would be a pleasure to welcome you back to the Embassy Suites Chicago North Shore Deerfield. Thank you
